Trugreen service and products are terrible. They think it's ok to have tons of different weeds in a 10x13 area. The GM can't handle a customer complaining for a service that they were supposed to provide. He seems to think it's fine and defended his staff for not doing their job. I was home on 2 occasions and they were at my house for no more then 15 min, one person was on her phone instead of looking at what she was supposed to be doing like getting rid of all the weeds. And she was supposed to be a senior tech ... I watched her miss all the weeds cause instead of looking down at the ground where the grass is ... She was on her phone. Not to mention that they also burnt my lawn ... and every time someone came out they could look at one issue not both issues burnt lawn and weeds... And everytime they came out each person reported something different about the problems with my lawn. It goes all the way to the top the GM was totally incompetent... He too could only deal with one thing ... Well really he dealt with nothing.
We gave them many chances since September 2015 until now In August of 2015 to resolve our issues and they didn't. Still haven't cause they don't know what they are doing!!!!!!
Do not use this company they are not lawn experts. I could do a better job and won't burn my lawn like these so called experts. I find it funny that on their website they only show good comments when all over the web tons of people are not satisfied.
- Approximate cost of services:
- $320.00