We had already had one service company tell us the refrigerator was to expensive to repair, when we called to tell him we would like it repaired he said he doesn't do that. When we were unable to find a replacement, we contacted Bill at AH Appliance, who came, and was able to get it working. Told me hopefully it would work, but would come and look at it one more time if it stopped working. The next day, it stopped, I called him, he said he would get back to me, and I asked if this would require another service fee, he said no it was already included in what I paid. The following day, when I still had not received a call, I called again, he said he would call me in 5 minutes, 4 days later and out over $300 between these services, with no refrigerator for now over 2 weeks.
I feel overcharged, and given his response, he knew it.
- Approximate cost of services:
- $226.00