3 Stones Custom Homes Inc.

Don't think twice - hire these guys! DO IT NOW.

We tried to ask friends for recommended contractors and never had people that could truly recommend theirs. Common stories of: being over budget, being over time, too many projects at once, or not following up on deficiencies came up time and time again.

Well thank heavens we found 3 Stones! These guys are the epitome of professionalism, organization, accountability and I could just go on and one. Our project had everything to it and at no point did 3 Stones ever drop the ball. But let me try to paint a better picture for you.

1- Communication and Professionalism
From the very beginning, 3 Stones worked with us to answer every question we had before we ever signed a contract. I'm talking months! They emailed or texted promptly and their budget proposal was so thorough, it came with a gantt chart. Our neighbours even loved them because they were always so courteous with communicating what they were doing and why (and this is especially important because we share a wall with our neighbour). We met with them regularly throughout the project and they answered every question we had to put at ease any anxieties we had.

2- Accountability & Quality
3 Stones have built a business based on word of mouth and it shows in their pride for their product and overall accountability. They want happy customers and they do everything to ensure a project is successful. Some examples:

a) I wanted a special kind of aluminum interior door for my office that only seemed to come in at $$$$ unless you live in Europe. Bill & Chris cold called everywhere and managed to find me one at a reasonable price and also made the matching window themselves since they could a lot more reasonably.

b) we wanted to have this very moody blue bathroom and shelled out $$$ for some eye popping wall paper. Bill & Chris knew that to ensure we got the biggest bang for our buck, we should paint the walls a navy blue first so it would really pop. And it does so much I'm obsessed with it.

c) they would challenge the "on paper" design where it just practically didn't make sense and they were always right. If we didn't have 3 Stone and had a contract that just implemented the design no questions asked, I feel w would have absolutely hated some things in our home (e.g., they changed the stairs to the basement in a way that saved us a ton of space in both our upstairs and downstairs living rooms vs the drawings).

d) the tiling in my bathroom is a work of art. When the mirror the designer ordered was too big to fit between the sconces, 3 Stone was able to fix the tiling in a few hours and you would never know the wiser. Its beautiful, top to bottom.

These projects are complicated and problems arise but these guys are transparent, honest and trustworthy. They will solve the problem expediently and make sure the project keeps moving to a high standard. They have been quick to wrap up deficiencies and even still, if we texted them tomorrow, they would respond quickly. This is just the type of company they are.

3- Accurate
We received three quotes at the time we were planning our project and 3 Stones was the most expensive. But every time we challenged them on things, they would be able to explain the why so well that we realized the other bidders were underbudgeting things (and would just eat through contingency or more). Same thing for time.

I can't stress this enough: 3 Stones is giving you accurate budgets and accurate timings. We were back in our house to THE DAY they promised and were actually a bit under budget. Everyone I tell this to says this is unheard of and to them I say, no, we had good, honest contractors that know what they're doing. And think about the cost savings in that we didn't have to live elsewhere for months after their projected end date.

I'll wrap this up to say that there are those few decisions in your life that you just 300% know you got right. Handing over the keys to our house to 3 Stones is one of those decisions. They are the total package and I am so grateful to them for guiding us through this process and helping us build our dream home.