We came home from vacation to realize our furnace had stopped working. It was just before the weekend and the new year holiday so most HVAC companies had closed and were not readily available to assist us. We found good reviews for Hawk and noticed they had 24/7 availability so we called and were immediately connected with someone who was able to help us, check inventory for a part and confirm that they would be to our house within a 2 hour window. We received a text notification to let us know that the technician was on his way and he arrived right at the start of the 2 hour timeframe they had given us. Within 20 minutes our furnace was back up and running with a new part having been installed. The technician was incredibly friendly and we were very appreciative of the quick service.
- Approximate cost of services:
- $275.00
- Company Response
Thank you Liz! We're glad we were able to get you heat just before the New Year's long weekend!