Repair Care

Appliance Repair
Toronto ON M6K 2X8
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74%

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Reviews for Repair Care

Average customer rating:
9.1 10 (506 reviews)

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paula_bains
paula_bains
0 reviews Vancouver, BC
10/10

Maytag washer

Maytag washer was leaking water even when it wasn’t being used.
Andy the repair technician was very friendly and knowledgeable. He knew exactly what was wrong. Andy ordered the part and came back the next day and repaired it. Great service!

Approximate cost of services:
$393.00
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Company Response

Amazing. Thank you so much for letting us know about your experience with our company Paula. We are so pleased that you experienced the RepairCare quality of service we stand behind.At RepairCare, we are a company that understands how difficult it is to run a home with a broken appliance. We want to be part of the solution and not add to the problem. Providing friendly, knowledgeable service in a timely and efficient manner is one of the ways in which we try to do this. Thank you for letting us know we are achieving our goals. We invite you to call us for all your future appliance repair needs, Paula. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

Nigel
Nigel
2 reviews Toronto, ON
10/10

Kitchen range repair

The electric oven packed up on our range. The service guy tested it thoroughly and said that the relay board had packed up. Said the part was no longer available but the office would check and confirm the next day, which they did. So it is off to the showroom for a replacement!

Approximate cost of services:
$135.00
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Company Response

Amazing.Thank you for your review and letting us know about your experience with our company Nigel.At RepairCare, customer service is at the forefront of all we do. We are so pleased to know that you received the RepairCare quality of service we strive for. Providing information in a timely and efficient manner is one of the ways in which we do that. Thank you for letting us know that we achieving our goals. We invite you to call us for all your major home appliance repair needs Nigel and thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

No
No
1 review Vaughan, ON
7/10

Dishwasher repair

Diagnosis to repair a Miele dishwasher. Motor issue was found. However at first tried to repair it worked for I wash then did not.

Approximate cost of services:
$120.00
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Company Response

Thank you for your review and letting us know about your experience with our company. We are so sorry we do not have enough information to reach out to you. If you have paid for us to repair your dishwasher then your repair would be under warranty. Please give us a call so we can schedule the return visit. There is no additional charges for the return visit or the labour if it is the same issue. It is all covered under our flat fee. If we installed the motor and the motor has failed it is also covered under warranty. We can be reached at 888 501-9702. We are a company that knows sometimes we don't get it right but we are committed to making it right.

Best Regards,
RepairCare Team

goddardj1953
goddardj1953
1 review Toronto, ON
9/10

Washing Machine

Based on my recent interaction with the staff at Repair Care, I would recommend them for their high level of customer service. While the final outcome was not what I hoped for I was completely satisfied with their responses to my concerns, their patience and their willingness to go above and beyond to work on repairing my LG washing machine. When the initial service call did not result in a sustainable fix, they willingly returned time and again, finally covering the cost of any additional parts required. When we finally both agreed that the machine was probably irreparable, they quickly agreed to provide a full refund of any service and parts costs I had incurred except for the initial consultation which I believe was fair. At no time was I made to feel like a bother or a difficult client, but everyone from the client support rep, the technician and the manager were always pleasant, helpful and respectful. Thank you for being a great organization to deal with.

Approximate cost of services:
$120.00
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Company Response

Wow! Thank you so much for such an awesome review. Most people never say how great we are when it comes to problem resolution. Thank you so much for taking the time and care to post such a wonderful review. We really feel like you understand our company and appreciate the extensive efforts we go through to have a happy satisfied client. We strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. You were and are wonderful to deal with.  We invite you to call us for all your major home appliance repairs. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,

RepairCare Team

kendercole
kendercole
0 reviews Vancouver, BC
10/10

Fridge repair

Efficient, fast, friendly, knowledgeable, flexible. Taught me quite a bit about my fridge and freezer. Easy to talk to.

Approximate cost of services:
$500.00
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Company Response

Awesome!Thank you for your review and letting us know about your experience with our company Kendercole. At RepairCare customer service is at the forefront of all we do. We want to be part of the solution not add to the problem. Being flexible and providing fast, efficient, friendly service is one of the ways in which we do that.Thank you for letting us know we are on the right track and are achieving our goals. We invite you to call us for all your major home appliance repair needs Kendercole and thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

kaspars
kaspars
0 reviews Calgary, AB
10/10

Repaired kitchenaid supurba refrigerator

Waterline and ice door both repaired after pulling out and cleaning vents- 16 year old frig all working again

Approximate cost of services:
$250.00
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Company Response

Great! Thank you for your review Kaspars and letting us know about your experience with our company. We are so pleased that you received the RepairCare quality of service we stand behind. We are a company that understand how frustrating and inconvenience it is to run a home without a working fridge. We want to be part of the solution not add to the problem. Thank you so much for letting us know we are on the right track. We invite you to call us of all you appliance repair needs. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
Team RepairCare

MBorsboom
MBorsboom
0 reviews Ottawa, ON
10/10

Appliance repair

Applisnce repair for over the range microwave hood fan. Quick answer to phone call and on-site repair. Good communication at every step.

Approximate cost of services:
$300.00
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Company Response

Awesome! Thank you for your review and letting us know about your experience with our company. We are so pleased that you received the RepairCare quality of service we stand behind. At RepairCare customer service is at the forefront of all we do. We want to be part of the solution not add to the problem. Providing fast efficient service is one of the ways in which we do that. At the end of the day, if we can say we were fair, professional and ethical then we have done what we promised. Thank you for letting us know we are on the right track. We invite you to call us for all your appliance repair needs. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

Tenzin D.
Tenzin D.
0 reviews Toronto, ON
10/10

Fridge repair

They were on time and very efficient at their work. They also offered helpful suggestions. I’d definitely refer their service

Approximate cost of services:
$245.00
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Company Response

Thanks Amazing. Thank you for your review Tenzin and letting us know about your experience with our company. We are so pleased you received the RepairCare quality of service we stand behind. At RepairCare, we are a company that understands how difficult it is to run a home with a broken appliance. We want to be part of the solution and not add to the problem. Providing service in a timely and efficient manner is one of the ways in which we try to do this. Thank you for letting us know we are achieving our goals. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

Anonymous
Anonymous
1 review Parry Sound, ON
10/10

Great customer service

Extremely satisfied with the work and level of customer service we received! The person we dealt with listened to all of our concerns, talked us through what would happen, and kept us updated every step of the way. Staff were all friendly, professional, and what we found refreshing was that they dealt with us like we were people, not just a paycheque. Most importantly they finished everything promptly and in a way that surpassed our expectations. We have already spread the word to our family and friends, and will continue to do so!

Approximate cost of services:
$400.00
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Company Response

Amazing. Thank you for letting us know about your experience with our company. We are so pleased you experienced the RepairCare quality of service we stand behind. Our mission statement is that at RepairCare, we strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. Thank you so much for letting us know we are achieving our goals. We invite you to call us for all your major home appliance repairs. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

AMF-W
AMF-W
0 reviews Parry Sound, ON
10/10

Customer service

Fantastic service, they kept me up to date, friendly and easy to deal with! I am very happy with the service and would use RepairCare again.

Approximate cost of services:
$360.00
Was this review helpful?
Company Response

Amazing! Thank you for your review and letting us know about your experience with our company. At RepairCare, customer service is at the forefront of all we do. As long as we are fair, professional and ethical at all times and we provide a level of quality service we can stand behind, that is friendly, we are easy to deal with and keep you informed, we have done what we promised. Thank you for letting us know we are on the right track. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Repair Care

Hello and welcome to Repair Care! Thank you for considering us for your appliance repair needs. As homeowners ourselves we know how stressful it can be when something we depend on isn't in working order. As such, we want to be part of the solution and not add to the ...
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