I called Repair Care to have them look at my washing machine (on a stacked washer/dryer unit). My initial contact with them was on a Saturday and the technician arrived on Sunday. The technician, Dimitry, called in advance to let me know he was about fifteen minutes away.
Dimitry looked at all parts of the unit and found that it wasn’t only the washing machine component that was having problems, it was also the dryer. He did a thorough assessment of all parts of the unit and found that a previous repairman had not done something properly. While in my home, he made attempts to source the parts so that he could tell me if the parts were available and how much they would cost. He even cleaned the inside of my dryer unit!
- Approximate cost of services:
- $120.00
- Company Response
Thank you for your review private user. We understand that having something broken in your home can be very stressful, frustrating and costly and you need it fixed as soon as possible. Providing same day or next day service is one of the ways in which we show that we care. Our office is open seven days a week. To serve you better we even have some technicians that work during the holidays. Dimitry is a wonderful addition to our team. We all try to go above and beyond to let you know and feel like the valued client that you are. Thank you for letting us know that we are achieving our goals. We invite you to call us for all your future repairs needs.
We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking
To service you better, we have extended our services to include plumbing , electrical and HVAC.
Thank you for choosing RepairCare. We appreciate your business.
Sincerest Regards, RepairCare Customer Service Team