Repair Care has rectified my situation and has stood behind their name!
Repair Care has come through and refunded me all of my money. They were going to send another technician over to repair my dishwasher, but the dishwasher is now repaired by another company. They even spoke to their repairman about all of his actions. My trust in Repair Care has been restored. Thank you Repair Care!
I phoned Repair Care because I need to get my leaking dishwasher repaired. The scheduled time to have to repair completed was from noon to 4:00. The person came at 9:00 am. Then this man kept hitting on my 20 year old daughter which made my daughter very uncomfortable. My daughter had to get out of the house because she was not feeling safe with him.
He had to order the part to make the repair. I called repair care after not hearing from the repair man for 3 days to find out what was going on with my repair. I made an appointment with repair
care for buddy to come to my house Thursday pm now that there was a part in hand.
This time my son was going to be home not my daughter! My son gets a message at 3:00 to say that he could not come! I was livid!! I called back Repair Care to find out what was going on and booked an appointment for the next day.
Friday, I received a call from Mr.
Repairman at 6:30 am to set up a time
I told him I had ALREADY made an appointment for today after 4:00 and hung up! Today Friday at 1:45 Mr. phones me again to say he would be at my home in a hour!!! I reminded him that we had spoke at 6:30 in the morning today and agreed for 4:00! Well instead of this crap going on any longer once again I came home early to finish the quick repair that was started last Thursday!
Stay away from this company!!
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello there, I am terribly sorry for the miss understanding and inconvenience you experienced. I am very glad we were able to rectify the situation to your complete satisfaction. Quality service is a top priority and we will always make things right!