I'd like to give more stars to the technician, but I'm waitng for a call back and he may be unaware
My dryer is making loud drilling noises. A technician came and my husband signed the invoice. Ten minutes late I tried the dryer and it made a loud whirring noise. I emailed right away and asked the technician to return. I don't know if the technician received my messages. I'm asking that the technician call me to discuss. You were here yesterday evening Sept 29th in Orleans I would change my rating, but I'm a little frustrated with the customer service at the call centre.
- Approximate cost of services:
- $200.00
- Company Response
Hello Tracy, we are aware that you are waiting for another visit. Our office called you multiple times as you didn't pay the service call. We know exactly what is the problem with your appliance and can fix it. Before we can proceed we like to get paid per your agreement with us. We love to give service but we need to get paid per our agreement.