Technician repaired Fridge in 15 minutes. He didn't however provide me with a quote before he did the work. It is the technicians job to provide you with the option to proceed with the work or do it yourself and pay the $95 service fee. This option was never provided, most likely because it was repaired so quickly. The labour rate to fix the fridge was $259/hr!!!!! I would never have agreed to have them proceed with the work at that fee. This company has proven to me to have questionable business practices by removing my poor review of their company on Facebook. I wonder how many times this has happened. Buyer beware.
- Approximate cost of services:
- $400.00
- Company Response
Not fair! I have been in contact with this client over BBB and provided a document with the client signature and phone recording. Client was aware that $95 is a service call and not repair. This is common to any repair company in the world. How can you estimate a repair without knowing what part is broken? Absolutely not fair review!