WARNING: STAY AWAY FROM REPAIR CARE!
Incredible that this company is still in business with such poor service! Unfortunate for me, I was desperate to have my washer repaired.
They removed a small rag from my washer. This was the reason it did not drain. The serviceman, talked me into having my machine serviced....said it was a good idea. 'My machine was in great shape so why not keep it that way'. Sounded like a good idea to me. So 10 minutes and $300.00 later, the job was done.
2 weeks later washer is not draining again. Called Repair Care and left several messages to see if they would honour their maintenance service for free since it obviously was something the service man, did or forgot to do that caused this.
After 3 days, they returned my call...offered nothing....no help, no wave of any service cost whatsoever....so I asked to speak to the Manager, Dennis. 3 more days later....he finally returns my call saying they can do nothing for us as they have no control as to what we do to our machines that may have caused this.
The other appliance people I called, fixed the Repair CAre Service mans error.
CAUTION: STAY AWAY FROM REPAIR CARE!!
- Approximate cost of services:
- $300.00
- Company Response
We understand your concerns but as we said we really don't have any control over people clogging their machines up after we unclogged it 2 weeks ago, we do not know what people put in their machines. No repair company gives a warranty on a clogged drain they unclogged. It worked for 2 weeks so the repair was a good repair. I suggest you be more careful in the future as to what you put into your washer. Thanks for your feedback.