My LG LFC20786ST refrigerator was showing error code dH. This indicates a defroster error. The service man got rid of the error message by unplugging the fridge for 5 minutes, and then plugging it in again. My satisfaction index is based on the original fix.
Unfortunately, the error returned. I was able to get rid of it the same way. My research tells me that when the Defrost Sensor doesn't reach 46 degrees F. within 2 hours after starting the defrost cycle, it will turn on again.
I think that the serviceman should have checked for either a broken Defrost Heater, or a blown Temperature Fuse. The freezer section appears to be at the right temperature, but the fridge part is almost at room temperature.
This indicates that cold air from the freezer is not being circulated up to the fridge.
I will schedule a second repair and hope for the best.
- Approximate cost of services:
- $108.00
- Company Response
Thanks for your feedback we usually try to fix your appliance without expensive parts, we will be sending back the technician at no charge to rectify the problem to your satisfaction. It is very important that you are satisfied with our service and we will make sure it is done right