Needed to hire another company to completely redo Outdoor Lifestyle's disastrous work
- Approximate cost of services:
- $30,000.00
Needed to hire another company to completely redo Outdoor Lifestyle's disastrous work
Ever wonder how bad it needs to get before you take a company to court?
Thank you so very much! We are thrilled to hear you are enjoying your property with your family. Wishing you many years with wonderful memories in your home.
Nice Work, worst Customer Service Ever!!!
I am terribly sorry to hear of your dissatisfaction with our customer service. As a small family run business, it is our main goal to ensure our clients are happy with our work as well as the process. The warranty and operation after completion are just as important to us as they are to you! We care a great deal about our clients and their families, and we are saddened to hear you don't feel like this is the case.
Unfortunately, I don't have any emails or voicemails stating that a clients trees died within a week of replacement. I also don't have it on my repair list. Please be sure you have the correct contact information (I will include below). Our warranty states that all plants have a one year, one-time replacement, however, If I had, had the opportunity to discuss this with you we would have been willing to make an exception since you have stated the trees died within a week.
As mentioned above, we do aim to keep our clients happy, and we want each and everyone to be able to enjoy their yards for years to come.
Please feel free to contact me directly so we can address your concerns: ashley@outdoorlifestyles.ca (or) 905-338-1433 (or) 905-638-4479. I hope to hear from you!
Thank you very much for taking the time to write us a review. We greatly appreciate it :)
It was an absolute pleasure working with you both throughout the entire project. We hope you enjoy your new oasis for years to come!!
Thank you very much, Clint! It was an absolute pleasure working with you guys and we are glad you now get to spend a great deal of time outside. We hope you continue to enjoy it for years to come.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thank you so much Jason and Kelley! It was a pleasure working with you and your family. Hoping you enjoy another summer in your oasis :)