Ice breaker was down for years and when the water dispenser line froze up, we finally decided to get it looked at! WELL!!!! What a pain free and exceptional experience thanks to this wonderful company! Denton came on two occasions however wouldn't charge us for two separate visits since he had to return with a part which needed to be ordered! He came equipped with all his pandemic appropriate PPE, was courteous, professional and very very competent! Not only was he a great ambassador for EW Appliance Service but he was an all around GREAT guy!!! What a pleasant experience! Thanks so much to the entire EW team!!! Happy hour starts now!!! We have ICE!!!