We installed windows we spec'ed and purchased from Legacy for a new cabin, and all dimensions and specifications of the windows provided were correct and the windows easy to install. The site location is on the waterfront on Hornby Island and the windows are exposed to very strong storms. During a winter storm last year the largest window (a double slider with middle fixed pane) leaked. The Legacy team sent a technician up to fix the leak (no cost to us). The significance of this is the site is three ferries and six hours of travel each way - that is pretty impressive service, and to top it off they delivered an additional window for our separate sauna building that we purchased later (delivery free of charge) while they were making the warranty call which was greatly appreciated as it saved us having to pick the additional window up and transport it to site.
- Approximate cost of services:
- $250,000.00
- Company Response
We are delighted to hear about your positive experience with our team. It's great to know that we delivered accurate windows for your cabin and provided exceptional service, especially considering the challenging stormy conditions and your remote location on Hornby Island.