Whitby Garage Doors Ltd.

Garage Doors & Hardware
Whitby ON L1N 8Y3
Write a Review
Write a Review


HomeStars
Garage Doors & Hardware
Whitby Garage Doors Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Whitby Garage Doors Ltd.

Average customer rating:
10 10 (448 reviews)

Sort by

scott from Whitby
scott from Whitby
2 reviews Whitby, ON
10/10

Double Garage door Replacement

I contacted several garage door places before finding Whitby garage doors. All the other companies I contacted just threw out a price over the phone without even coming to our house. I contacted Whitby Garage Doors and spoke Brandon. Brandon said he would come by and take a look at the door in about an hour. he was there in 1/2 an hour with plenty of samples and options to choose from. after explaining the quality differences between all the available doors and making a few recommendations Brandon left me with a quote to review. I chose a door and emailed him that night and the door was on order the next day. after just 1 one week (a lot earlier than expected) the door had arrived and Brandon had an opening to install the next day. the Installer Jared came out to replace the door and once complete he took the time to show me every thing he had and replaced and gave a few tips on regular maintenance.

OVERALL - customer service, professionalism, knowledge, quality of product, and installation was excellent!!! would definitely recommend to others and use again in the future. Thanks again Brandon and Jared! the door looks Great.

Approximate cost of services:
$1,675.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Scott
We are happy to hear you love your new door and you had a great experience with us. We try our best to make replacing your garage door as stress free as possible. It should never feel like a complicated process. We really appreciate your business and thanks for the review,
Brandon and Jared WGD

Pat
Pat
2 reviews Whitby, ON
10/10

Garage Door Repair

I needed a replacement back-up battery for one of my two garage door units. I called WGD and talked to Brandon who said he could come by within 45 minutes. It was actually about half an hour and within the next 15 he had found the correct battery in his truck and done the replacement for me ... all with a smile and a cheery, helpful attitude! I will certainly be recommending him, and calling him the next time I need any service on my garage doors. Thank you, Brandon!!

Approximate cost of services:
$50.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks very much Pat for taking the time to write a review.
We love what we do, and I'm happy we were able fix your issue and get you back to the rest of your busy day. Anytime you need garage door advise don't hesitate to give us a call.
Thanks,
Brandon and WGD team.

Neil  from Whitby
Neil from Whitby
1 review Whitby, ON
10/10

Garage Door Upgrade

We needed to replace our rotted wood garage doors and Whitby Garage Doors came to the rescue. We looked at several alternatives, and settled on Brandon and team given his consultative approach. We settled on Haas doors since they had a recessed panel door. It was slightly more expensive, but with the upgraded hardware and springs, well worth it to us. Job was done well by Jared and he left a clean work space. He was friendly and very helpful explaining how to use our new mounted garage door opener and how to program it. This opener handles both doors! Would recommend. Thanks Guys! Neil Anderson

Approximate cost of services:
$2,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Neil,
Thanks for the review and choosing Whitby Garage Doors to do your project. The Haas doors you decided on look great. It is nice to be able to create a different look than anybody else on your street and set your home apart.
Thanks again,
Brandon and Jared WGD

M C.
M C.
3 reviews Courtice, ON
10/10

Garage Door

We also met Brandon at the Whitby Home Show and had him come to the house to give us a written estimate. Jarod installed our beautiful new door about three weeks later; cleaned up and took away all evidence of our old ugly wooden door. All I can say is excellent service, professional and friendly, the easiest transaction ever! Would highly recommend. Thanks again guys!

Approximate cost of services:
$1,495.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Jared and I are happy you love your new door. It made quite a transformation to your house. We try our best to make your buying experience as stree free and easy going as possible. We appreciate you taking the time out of your day to write a review.
Thanks for your business,
Whitby Garage Door Team

william Corbett from Oshawa
william Corbett from Oshawa
1 review Oshawa, ON
10/10

Replace Garage Door

Was in need of a new garage door and saw Whitby Garage Doors at the Whitby home show where I met Brandon. He showed me what he had and spent time explaining all about the different doors and gave me the price on the one I liked. The day after the show he came to the house to measure everything up and answered questions I had. A couple of weeks later the door was was installed. The service and workmanship was all 100%. I would would highly recommend this company to anyone needing a door or service to them.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thanks for giving me the chance to quote on your garage door, and for choosing Whitby Garage Doors to complete your project. I really appreciate your business and I'm happy to read that you were happy with the whole experience. Enjoy your new door, we are available anytime you need us. Thanks Again Brandon Sloan and The Whitby Garage Doors Team.

Judy  from Bowmanville
Judy from Bowmanville
2 reviews Bowmanville, ON
10/10

New garage door

We were looking for a new garage door and seen Whitby Garage Door at a home show. When we called for an appointment Brandon came within a day or so plus phoned the day of or appointment to confirm. Brandon came right on time and was very helpful. He showed large samples of door colours and window designs. Was very helpful in picking out a colour as well. A written quote was given explaining all details of cost and what happening the day the door would be installed. Our door was in within a week and Brandon was here first thing in the morning to install. The new door was install, all the old door material was taken away. When the door and opener was done everything was explained to us about how it worked. Excellent service!! And would recommend them to everyone that needs a new door

Approximate cost of services:
$1,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for your wonderful review and for taking the time it took out of your day to post it. I really appreciated reading this review. We love what we do, and as a result, we are passionate about our products, and our service. I'm glad that you are happy with the product and the workmanship as it is our goal to make sure our customers get the best installation on every job we undertake. we hope you have a great summer and enjoy the compliments on your new door. Thanks again Brandon and The Whitby Garage Doors Team!

Ken  from Whitby
Ken from Whitby
1 review Whitby, ON
10/10

Spring Change

I was having problems with my garage door not closing all the way. After doing some research online I found Whitby Garage Doors through Homestars. Let me tell you, I was extremely pleased with their service! Brandon showed up to my house within a day and explained the problem, my springs needed to be changed. He fixed my springs and was super pleasant the entire time! It's great to have such friendly service provided. Will definetely be using this company in the near future!

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for the wonderful review when I noticed that your door wouldn't open more than 6" if was obvious that the spring had broken. Our trucks are fully stocked with every part, which helps keep repair costs down. Thanks for choosing Whitby Garage Doors to complete your service requirements. We really appreciate your review. Thanks Brandon, and the Whitby Garage Doors Team!

Vanessa from Whitby
Vanessa from Whitby
1 review Whitby, ON
10/10

Garage Doors

My garage doors really needed replacing so I called Whitby Garage Doors and they were so helpful and so friendly! They offered me suggestions for what colours and models would look best on my house and even explained what makes a quality garage door. When Brandon came to install my garage doors, I was so pleasantly surprised with how punctual he was AND when he was done, there was no mess left behind! Amazing service. Very happy. Will absolutely recommend Whitby Garage Doors to friends and family!

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

We are glad to hear you are so happy with your new garage doors. The garage doors were such a large part of the front of your home, replacing the doors made a huge difference in updating the look of your house. Thanks for your review,
Brandon, Robert,
and the Whitby Garage Door Team

Alice from Whitby
Alice from Whitby
1 review Whitby, ON

First Review

10/10

Broken Spring Replaced

We just had Whitby Garage Doors in for replacing a broken spring on our single door garage. The technician (Brandon) was extremely prompt and professional. We were highly impressed and would recommend this door company to anyone looking for quality service and a friendly smile!

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for the great review. Referrals are always the best form of advertising and we appreciate the time is takes out of your day to write a review.
Thanks again,
Brandon and the Whitby Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.