Whitby Garage Doors Ltd.

Garage Doors & Hardware
Whitby ON L1N 8Y3
Write a Review
Write a Review


HomeStars
Garage Doors & Hardware
Whitby Garage Doors Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Whitby Garage Doors Ltd.

Average customer rating:
10 10 (448 reviews)

Sort by

ham pickering
ham pickering
1 review Pickering, ON
10/10

Service garage door

It was a pleasant surprise to see Brandon come to service my garage door once again. When the Markham location could not accommodate me, they recommended I call their new Whitby location. Within half an hour, Brandon and Chad were at my door. As usual Brandon was very professional and obviously takes great pride in his workmanship. I would highly recommend Whitby Garage Doors to anyone who needs servicing or a new garage door.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thanks for the review.
It was nice to see you again. The great thing about having our two locations is that we can help our customers in the Durham area much better with our location in Whitby and still get the great customer service you were use to from the Markham store.
Brandon, and the WGD Team

Lisa in Brooklin
Lisa in Brooklin
1 review Whitby, ON
10/10

Garage Door Repair

I am so happy to be leaving a review for Brandon and the Whitby garage Doors team. I needed a repair done on my garage door ASAP as a huge storm was coming and the door was stuck open. I emailed Brandon after hours and he got back to me within 30 minutes. He told me that he understood the urgency of my situation and could come first thing in the morning. True to his word, Brandon was in touch with me before 8am and was at my house less than 30 mins later. He was extremely knowledgable, friendly and professional. The door was fixed and reinforced in under an hour. Now my garage is safe and secure and hopefully storm proof lol. Thanks so much Brandon for making me a priority. I will definitely be recommending your services to all of my family and friends.
Best regards,
Lisa Hanson
Brooklin, Ontario

Approximate cost of services:
$177.00
Was this review helpful?
Company Response

Hi Lisa, Thanks for the review. Normally you never even notice your garage door until it breaks. Unfortunately when it does, it sure ruins your day! I'm glad we were able to get it back on track. If we can help you in the future we will be happy to assist.
Brandon. Whitby Garage Doors

J Marks from Pickering
J Marks from Pickering
4 reviews Pickering, ON
10/10

Garage Door Replacement

These guys are awesome! We had an old metal swing out garage door from the 70's which needed replacing. We have a mezzanine right above the garage door and this other company told us we had to rip it down. Brandon came over and he said he would build a custom rail system and completely replace the aluminum around the garage door opening and the mezzanine could stay exactly where it was. A few weeks later after he ordered the door, his crew came and replaced everything as was quoted and cleaned up everything. I would highly recommend these guys.

Approximate cost of services:
$1,000.00
Was this review helpful?
Catherine Bourne
Catherine Bourne
1 review Ajax, ON
10/10

New Garage Door

Highly recommend Whitby Garage Doors Ltd.! The service was excellent, and we are very happy with the products. Brandon went above and beyond to explain everything, walk through our neighbourhood and find examples of other doors that I liked, to help me with the selection process, and made very helpful recommendations. Jarred arrived as scheduled and did an excellent job with the removal of the old door, the installation of the new door and the installation of a new garage door opener. We had a unique requirement to maintain a light within the garage, and both Brandon and Jarred ensured that they addressed that requirement by ordering the correct frame to allow for clearance, and then double checking the measurements before installing. I don't believe, I've come across such personable, helpful individuals for home project work (Jarred even helped move a few small items out of the garage that needed to be moved before the work could begin, and then put everything back into the garage once everything was installed. These guys make a great team, so that your experience from start to finish is exceptional!
Catherine Bourne

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

Thanks Katherine for the review. It was nice dealing with you, and I'm happy you had a great experience with us. The door looks awesome and your new belt drive opener will be much quieter sounding in the room above the garage now. We appreciated the opportunity to earn your business.
Brandon, Jared, and the Whitby Garage Door Team.

Michael fefer in Whitby
Michael fefer in Whitby
7 reviews Whitby, ON
10/10

New Garage Doors

I am extremely pleased with the job.

Brandon assisted me with choosing the appropriate doors. The price was very competitive. The on going communication was great. When I called to get clarification on product details or install timing I was able to get a response back in short order.

The doors arrived when promised. The install by Jared and Robert was flawlessly.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank You Michael.
Your doors look like they should be on a brochure! What a transformation. Jared did a great job on the door installation and Robert's aluminum work on the door frames is always impressive.
Thanks for choosing us for your project.
Brandon, Jared, Robert. Whitby Garage Doors

Adrmor16 from Whitby
Adrmor16 from Whitby
5 reviews Whitby, ON
10/10

Spring replacement

Called several places and even though I knew that the spring was broken, no one wanted to give a quote or estimate. I called whitby garage doors because luckily I found the add on a flyer and Brandon was able to quote. he was very punctual at the time he said he was to show up he did. The garage door works perfectly now. i will definitely recommend this company.

Approximate cost of services:
$230.00
Was this review helpful?
Company Response

Thanks for giving us the chance to earn your business. Our service technicians are great. We try our best to set a time for our appointments, and arrive on time for them as well. We know there is nothing more frustrating than being told that someone will be there between 8-5!
Thanks Whitby Garage Door Team

patti from Whitby
patti from Whitby
2 reviews Whitby, ON
10/10

Garage Doors

Whitby Garage Doors were professional from quote to completion. First Brandon came in took the time to describe the different products and styles. He didn't tell me what I wanted but instead gave me the information, so that I could make the choice. The quote was fair. Equal to 2 other companies and significantly lower than the other Whitby based garage door company. Lastly, the product was delivered, installed and the garage cleaned. Jared was polite and professional. I am so happy with the service that I received and would recommend them without hesitation.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thanks Patti for the nice review. We are glad you had a great experience with us. We try our best give each customer the best possible care and attention we would like to receive as if it were our home. Now with those old doors gone you can enjoy your new doors for many years to come.
Thanks Brandon, and the Whitby Garage Door Team.

Private User
Private User
Private User reviews Whitby, ON
10/10

Fixed the Cables on both Garage Doors

I was very happy with the service that Brandon and Chad has provided. They were very professional with how they deal with their clients. The price was very reasonable as well. I will definitely recommend them to anyone that i know.

Approximate cost of services:
$173.00
Was this review helpful?
Company Response

Thanks for the kind review. We try our best to get your door fixed the same day you call in for service. Now your door is tuned up for the hard winter months ahead.
Thanks for your business.
Whitby Garage Doors Team

Chris from Whitby
Chris from Whitby
2 reviews Whitby, ON
10/10

New Garage Door

I contacted Brandon for a quote on a new Garage Door, which I was able to receive from a site visit in a few days, he really knew his stuff and was able to explain the different options we had. Jarred and Chad came out and installed the new door, they were very friendly and did an excellent job, and kept everything clean.
I'm very happy with the new door and the level of service we received... Great Value!!

Thanks Guys

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Happy to hear to love your new door. The carriage door you choose really looks great on your home.
Thanks for your business we really appreciate it.
Whitby Garage Door Team.

juliab from Whitby
juliab from Whitby
1 review Whitby, ON
10/10

Garage Doors

Our old garage door was so noisy that we were afraid to open it in the late evening to put the cars away for fear that it would wake the neighbors!!! The final straw was when the door came off one hinge and we quickly did some research to find a reputable installer that would sell us a nice new door and install it for us. Whitby Garage Doors came to our rescue and not only sold us a beautiful new door that really improves the curb appeal of our home but they installed the new garage door opener that we had purchased and set up the exterior keypad and openers for us. We were very impressed with the professionalism of all the staff. Now we can open our new door anytime we want without waking the neighbours!! THANKS WHITBY GARAGE DOORS!!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

We are glad you love your new doors. Most people are shocked at how quiet our new doors operate. It doesn't need to sound like nails on a chalk board every time you open your door!
Thanks for choosing Whitby Garage Doors Ltd. We really appreciate your business.

Whitby Garage Door Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.