Whitby Garage Doors Ltd.

Garage Doors & Hardware
Whitby ON L1N 8Y3
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Garage Doors & Hardware
Whitby Garage Doors Ltd.
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98%

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Reviews for Whitby Garage Doors Ltd.

Average customer rating:
10 10 (448 reviews)

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Edward Purdy in Oshawa
Edward Purdy in Oshawa
2 reviews Oshawa, ON
10/10

Door operation was slow

I noticed the power garage door seemed to be labouring when it was opening and closing. I called Whitby Garage Doors and they had a service man out within an hour.

The rollers were rubbing against the track and slowing the operation down. Within 20 minutes the service person had rectified the problem and checked it out.

I was more than satisfied with the service, the efficiency and the speed with which they responded to my request.

The service person was friendly, polite, had a good sense of humour and did an effective job.

I wish more companies handled their customers in this manner.

Approximate cost of services:
$0.00
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Company Response

Hello Edward,
Thank you so much for your kind review! We're thrilled to hear that our team was able to respond quickly and resolve the issue with your garage door efficiently. Providing prompt and reliable service is a top priority for us, and it's wonderful to know we exceeded your expectations. If you ever need any assistance again, don't hesitate to reach out- we're always here to help!
Best regards,
Lyndsie and the Whitby Garage Doors team

Private User
Private User
Private User reviews Whitby, ON
10/10

Great service best in the business !

Replaced my broken spring and serviced both doors. Came with a few hours of my call. Outstanding service and honest !

Approximate cost of services:
$275.00
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Company Response

Hello,
Thank you so much for your outstanding review! We're glad that we could help with replacing your spring and servicing your doors. Providing outstanding service and being honest with our customers is what we strive for every day, so it is wonderful to hear we hit the mark. If you ever need anything else, don't hesitate to reach out- we're always here to help!
Best regards,
Lyndsie and the Whitby Garage Doors Ltd Team

Rick
Rick
1 review Whitby, ON
10/10

Garage door parts

Needed a capacitor for my garage door. Sent an email to WGD stating I need a capacitor. Sent part no. and Brandon was quick to get back to me advising they had one in stock. He put it aside and I was able to pickup the part the next day and get my garage door up and running in no time. Quick, friendly and reliable sales and service.

Approximate cost of services:
$45.00
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Company Response

Hello Rick,
Thank you for your wonderful feedback! We're happy to hear that you had a great experience getting the capacitor part you needed and that our service met your expectations. Quick and reliable service is what we strive for, and we're glad we could deliver for you. If you need anything else, feel free to reach out!
Best regards,
Lyndsie and the Whitby Garage Doors Team

Glenn in Toronto
Glenn in Toronto
2 reviews Oshawa, ON
10/10

Awesome garage door install!

Peter showed up on time and ready. A quick and very efficient removal of the old garage hardware. New install is fabulous! Neat and tidy! Very professional! I could not be more pleased with the quality of the product and workmanship! My existing openers were setup and ready by Peter! I recommend Whitby Garage Door to anyone who admires my twi new doors!

Approximate cost of services:
$4,850.00
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Company Response

Hello Glenn,

Thank you for your fantastic review! We're thrilled to hear that you're pleased with the installation and the service provided by our technician, Peter. We take pride in our teams expertise, and it's wonderful to know that Peter delivered a great experience. If you ever need any assistance in the future, please feel free to reach out. Thanks again for choosing us!
Best regards,
Lyndsie and the Whitby Garage Doors Team

Darlene
Darlene
1 review Whitby, ON
10/10

Replace cable on garage doors

Whitby Garage Doors have me an estimate over the phone that was reasonable to fix the cable that was broken on one of our garage doors and to replace the cables on our other door. They arrived within 2 hours. The technician was friendly, knowledgeable and quick. Great job!

Approximate cost of services:
$230.00
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Company Response

Hello Darlene,
Thank you so much for taking the time to share your experience! We're delighted to hear that we could provide a reasonable estimate over the phone and that our technician arrived promptly and resolved the issue quickly. Our team takes great pride in offering knowledgeable and efficient service, and its great to know that we met your expectations.
Warm regards,
Lyndsie and the Whitby Garage Doors Team

10/10

Garage door repair

Called their office this morning to have someone service my garage door which wouldn't open or close fully. At 10:00 am their technician Dan promptly arrived and diagnosed the problem immediately. Dan was a very personable young man and even oiled the door so now it is quieter than before. Highly recommend this company.

Approximate cost of services:
$0.00
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Company Response

Hello Yvonne,
Thank you so much for your wonderful review! We're glad to hear that our technician, Dan, was able to promptly arrive and quickly diagnose the issue with your door. It's always our goal to provide efficient and reliable service to our customers, and we're thrilled that you had a positive experience. If you need any assistance in the future or have any questions, please don't hesitate to reach out. We truly appreciate your feedback!
Best regards,
Lyndsie and the Whitby Garage Doors Team

HappyBrooklin
HappyBrooklin
1 review Whitby, ON
10/10

Garage door repairs

My 2 garage doors needed much service (sticky door, one remote was not working and one door had a broken track wheel and cable). Made the call to Whitby Garage, they sent a quote within minutes, accepted the quote and the appointment was made! Simplicity!
Tech came on site to access what was needed....identified that the structure of the door needed some reinforcements, completed all work the next day. Now I love me garage doors....nice and smooth operation :)
Great job folks!!

Approximate cost of services:
$800.00
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Company Response

Hello,
Thank you for sharing your experience! We're delighted to hear that booking our services was quick and easy for you, and that our technician was able to diagnose the issue and reinforce your garage door for smooth operation. We strive to make the entire process seamless and efficient, so it's great to know we achieved that for you. If you ever need anything else, we're just a call away!
Warm regards,
Lyndsie and the team at Whitby Garage Doors Ltd.

Private User
Private User
Private User reviews Whitby, ON
8/10

Garage door repair

Nicholas was very professional and knowledgeable. He was able to fix the problem in a reasonable time. When the time comes to replace the garage door opener I will be calling for assistance with the installation.

Approximate cost of services:
$130.00
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Company Response

Hello,
Thank you for your wonderful review! We're thrilled to hear that Nick was able to resolve the issue quickly and efficiently. We look forward to assisting you when you are ready to replace your garage door opener.
Best regards,
Lyndsie and the Whitby Garage Doors Team

Mary
Mary
3 reviews Whitby, ON
10/10

So Helpful

They were prompt and did a great job replacing the garage door spring. The door was still not closing and bounces up-they came right back to make some adjustments.

Approximate cost of services:
$300.00
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Company Response

Hello Mary,
Thank you so much for your kind feedback! We're glad to hear that our team was able to promptly replace your garage door spring and make the necessary adjustments to ensure smooth operation. It's always our goal to provide efficient and helpful service. If you need any further assistance in the future, don't hesitate to reach out!
Warm regards,
Lyndsie and the Whitby Garage Doors Team

Nick & Patrizia from Oshawa
Nick & Patrizia from Oshawa
3 reviews Oshawa, ON
10/10

Garage Door Repair

Nick did a fantastic job fixing our broken spring and cables for our garage door. He was quick, efficient and very professional. Thank you so much.

Approximate cost of services:
$350.00
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Company Response

Hello Nick and Patrizia,
thank you for sharing your experience! We're delighted to hear that Nick exceeded your expectations with his professional and efficient service. We'll make sure to pass along your compliments to him. Please don't hesitate to reach out if you need any further assistance.
Best regards,
Lyndsie and the Whitby Garage Doors Ltd. Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
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