Whitby Garage Doors Ltd.

Garage Doors & Hardware
Whitby ON L1N 8Y3
Write a Review
Write a Review


HomeStars
Garage Doors & Hardware
Whitby Garage Doors Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Whitby Garage Doors Ltd.

Average customer rating:
10 10 (448 reviews)

Sort by

Private User
Private User
Private User reviews Whitby, ON
10/10

Damaged Garage Door

We had a bit of an accident backing out of the garage. The door was clipped by our vehicle and did some damage to the lower panels and knocked it off the tracks. Also damaged the wheels and hardware.
Made the call to Whitby Garage doors, and within 3 hrs Branden arrived, quickly accessed the situation and made necessary repairs. Was completed in about one hour.
Great service from the call to the door, highly recommended for any Garage door issues.

Approximate cost of services:
$170.00
Was this review helpful?
Company Response

Hi! Thanks for taking the time to leave us a great review and recommending our company! - WGD Team

Private User
Private User
Private User reviews Port Perry, ON
10/10

Garage Door Opener installations

They installed the garage door openers that I purchased for my new home. Very well done, no issues & reasonably priced! Highly recommend.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Hi! Thanks for taking the time to leave us a great review and recommending our company! - WGD Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Garage door replacement

Very professional
Showed up early
Return calls promptly
Garage Door looks great
No mess left behind

Approximate cost of services:
$3,100.00
Was this review helpful?
Company Response

Hi, thank you for taking the time to leave us a great review! - WGD Team

Bp in Whitby
Bp in Whitby
0 reviews Courtice, ON
10/10

New doors and opener

Had Whitby doors come to our house for quote on new garage doors and openers. The gentleman who arrived was well versed in doors, openers and solutions to different problems.
We received a quote within an hour. We felt it was competitive, so we went ahead.
Less than a month latter two techs arrived, the install was quick and efficient ,area was cleaned up after install, everything was explained. In all a good experience.

Approximate cost of services:
$930,000.00
Was this review helpful?
Company Response

Hi, thank you so much for taking the time to leave us a great review! - WGD Team

Wally
Wally
0 reviews Whitby, ON
10/10

Repair - Garage Door

Broken spring on garage door. Approached company late morning. Service call arranged for afternoon. Service completed early afternoon by sub-contractor. Pleasant experience throughout.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Hey Wally!

Thanks for leaving us such a great review, we're so glad we could get you fixed up right away after your visit to our showroom! We strive to employ individuals who take pride in their work and excel with customer experience, we prefer to keep all staff in house and do not sub-contract our work out. We find this lends to the overall positive experience our clients receive from start to finish. If you need any assistance in the future, don't hesitate to reach out

WGD Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Garage door install

Easy to work with, all the staff was friendly and knowledgeable, timely turn around time, tidy and overall a fantastic job

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Hi, thank you for leaving us such a great review!

WGD Team

Todd in Toronto
Todd in Toronto
7 reviews Oshawa, ON
10/10

Garage doors runs as smooth as silk!

After seeing a 99% rating on Homestars, I called Whitby Garage Doors and was very happy from the initial call with Amanda, who provided a rough estimate, to the service technician, Nathan, who was able to get our stuck garage door running smoothly within the hour! He also provided great advice moving forward on servicing the door, track and motor in the future!
Very happy with the professional service from the whole team!

Approximate cost of services:
$215.00
Was this review helpful?
Company Response

Hi Todd! Thanks for taking the time to leave us a great review! - WGD Team

Private User
Private User
Private User reviews Whitby, ON
10/10

Garage door opener

First I received a timely and informative response to my email inquiry through their website. I visited their showroom on Friday around noon and found professional and friendly customer service. We compared options and I was able to see the actual devices. The quoted price was competitive and they offered to install it on Monday. The installer texted in advance of his arrival. He arrived on schedule and completed the work without issue or delay. He explained how everything works. The payment was issued after the work was completed. I am very confident in recommending this company based on their products, services and pricing.

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Hey!

Thank you so much for taking the time to leave us such a great review and recommending our company!

- WGD Team

Nanook
Nanook
4 reviews Pickering, ON
10/10

Garage door remote

Remote not working. Tested, and confirmed what I thought. Replaced the remote,and tuned up the door. So much quieter! Pete was on time and super efficient.
Thank you

Approximate cost of services:
$190.00
Was this review helpful?
Company Response

Hi Nanook! Thanks for taking the time to leave us a great review! - WGD Team

Steve
Steve
0 reviews Pickering, ON
10/10

Garage door opener repair

My garage door wouldn't close and stay closed. After several attempts at adjusting it ourselves I looked up repair options on Google. I found Whitby Garage Doors and I'm very happy that I did. I submitted a repair request via their website. The next morning I had a reply and after providing some more detail on the issue I had a firm commitment for a service visit that same afternoon. Nathan arrived within the time period promised and went to work. He quickly discovered that the issue was a broken "traveller" wire. He repaired the broken wire, made the necessary adjustments and my door is working perfectly once again! I'm very happy!! Service call was charged $130 plus HST. Exactly as it was quoted earlier that day. Excellent service all the way round!! Good work Whitby Garage Doors!!! Highly recommend this company!

Approximate cost of services:
$130.00
Was this review helpful?
Company Response

Hey Steve!

Thank you so much for taking the time to leave us such a great review and recommending our company!

- WGD Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.