Our whole community signed an agreement for a standard fence design (board-over-board, 6x6 posts capped, etc.).
What we initially got was a hideous inconsistent looking fence with boards sticking up on the other side. Owner initially didn't want to acknowledge contributing to the issue but they are the experienced fence professionals so should have foresaw how unsightly it would have been and advised the neighbours against it and the problems it would cause.
After several unnecessary meetings, the issue was finally resolved and the boards have been removed, but it never should have happened in the first place.
Aside from that, the fence was terminated right in front of a drain spout so that it drains right to the fence. Why would you want to direct moisture into wood.
And the handle placements on the gate was rather unsightly and not to our liking. I don't want unnecessary holes on the gate, so I'd rather change the placement myself.
Would be a much higher rating if we didn't have to go through that whole ordeal with the fence boards, etc. But at least it is resolved now.
UPDATE: it seems the resolution was fake just so that they could collect payment. They have now out the boards back up and despite the owner calling and saying it was not him, I just saw the crew today and recognize them from day one. The owner is dishonest and will be untruthful right to your face. See the last picture of the product you get from this company.
Don't trust these guys and the owner. Horrible business practices.