Brodie from Capstone Installs was just here. I had called him a day or so before and he was very accommodating to my schedule and came at time convenient to me. He arrived very promptly. I had originally called to get an estimate on some duct work and moving a gas line. However, our kitchen was in the middle of being demolished for renovations, and in order to complete the demo, I need our appliances removed. Brody arrived expecting just to provide a quote, but he made the time to uninstall four of our appliances - electric oven, gas cooktop/blower combo, sink and dishwasher. It is obvious the amount of experience he has! Brodie was very professional and completed the work quickly and efficiently and was polite and friendly throughout. He offered a price at the start of the job and stuck to it even though I had added to the job while he was here. We are having him back to have our gas line moved and again he was able to accommodate my schedule on very short notice. He is a stand up person, and Carol Ann, in the office was also a pleasure to deal with. I found her very helpful as she provided timely information, always called back when she said she would, and was very polite. I would highly recommend Cap Stone Installs!
- Approximate cost of services:
- $75.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you so much, Sara...you are a stellar customer (pun not originally intended, lol). Brodie and I are happy to be part of your reno team. Renos can be stressful, but you manage it all with such delightful precision and goodwill. Thanks for calling on us, and especially for the great review! We look forward to the next phase of work as your project gets closer to completion ...hang in there! LOVE the title of your review, btw...clever! :-)