Dream Team Painters

Paint & Wallpaper Contractors
Mississauga ON L5J 3T4
Write a Review
Write a Review

HomeStars  >  Stucco in Mississauga  >  Dream Team Painters  >  popcorn ceiling removal and paint walls
Private User
Private User
Private User reviews Burlington, ON
1/10

popcorn ceiling removal and paint walls

When interviewing James for the job he talked a big game on how professional they are and their quality work. . After getting the job, while that wasn't the case. The "team" worked 5 hours a day. or less and took longer than agreed of course. I could go on and on. I called James and gave him the opportunity to fix all the issues but he refused, said the job was done.
I'll let the pictures of James work speak for itself .

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Hi there,
It's been almost a year since we completed your job and we hope that you're doing well through these tough times. We're glad to hear that you're happy with the ceilings that we repaired and skimmed smooth to a level 4 for you. I see that you're unhappy with the walls and trims that were painted.

There was an enormous amount of water and smoke damage throughout the main floor where the restoration was scheduled. We worked very hard to undo the years of neglect and poor existing handywork we encountered and have pictures to support this claim. Ultimately, although we completed the project, some of our staff did not appreciate your sexist, derogatory, remarks and behavior. It created a male chauvinistic environment extremely uncomfortable for the woman that worked on your site.

We pride ourselves in our workmanship and customer service, however due to the work environment, we were uncomfortable coming back to address the issues you pointed out in the walls that we painted at an extreme discount. Our team felt unsafe and uncomfortable. We always continue to learn from our mistakes and look to service every client with great service and workmanship, and we truly hope you've addressed the work environment and found someone who was able to assist you even further.

Best,
Dream Team Painting