Custom Windows

Formerly Custom Direct Windows And Doors Ltd.
Windows & Doors Installation & Service
Hamilton ON L8E 5L6
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HomeStars  >  Windows & Doors Installation & Service in Hamilton  >  Custom Windows  >  Poorly done job with bad workmanship
Shabbir Kapasi in MISSISSAUGA
Shabbir Kapasi in MISSISSAUGA
4 reviews Mississauga, ON
1/10

Poorly done job with bad workmanship

Very disappointed with poor quality job and equally poor workmanship.
I had a couple of windows replaced over the last 2 years. The sales person took incorrect measurements. When I pointed out about the wrong size the owner agreed to replace those windows with the correct size. Of the replaced windows three are leaking moisture and collecting mold around the edges (see pictures) and below window crank. After several calls there is no response from the owner on a solution. The receptionist wont give the owners cell phone and number as he doesn't want to provide any post sales customer service
Now I am stuck with these faulty windows or I have to bear the cost and have it replaced by someone more reputable.

Approximate cost of services:
$3,800.00
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