Premier Windows & Doors

Windows & Doors Installation & Service
Ottawa ON K2G
Write a Review
Write a Review

Recommended Professionals

93%(332 reviews)
98%(40 reviews)
89%(7 reviews)
93%(332 reviews)
98%(40 reviews)
89%(7 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Premier Windows & Doors

Average customer rating:
9.7 10 (51 reviews)

Sort by

PK in Ottawa
PK in Ottawa
2 reviews Ottawa, ON
10/10

Great Windows all around

Looking for new windows, I much prefer a company with a showcase so I can touch and see the product. Michelle was amazing and the installation crew were very good.

Approximate cost of services:
$13.00
Was this review helpful?
Company Response

Hello Mr. K,

Thank you very much for your great review!

It's very much appreciated!

We are always committed to provide the best products and installation to all our customers.

Helmut

promomusic from Ottawa
promomusic from Ottawa
5 reviews Ottawa, ON
10/10

My master bedroom window

They did an excellent job with the installation of my new bedroom window. The installers were polite and they paid attention to details. Drop cloths were used to minimize the dirt in my house.

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Hello Frank,

Thank you very much for your great review!

Doing a great job every time keeps our customers happy and our overhead costs low.

Thank you for letting us do the work for you!
Helmut

James McMillan in Ottawa
James McMillan in Ottawa
1 review Ottawa, ON
10/10

Doors

Attended trade show where I was introduced to the company. Sales staff are highly educated as to the features and benefits of their products. At home service was excellent and their installation team was very professional and exceptionally tidy. Sales team stays in touch with you during the whole process , which can be many months, depending on the clients installation timing. Highly recommended.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hello James,

We appreciate your great review!

We are constantly learning new things (product knowledge, installation processes and upgraded office work flow implantation) to improve ourself even more.

It's all about having excellent customer service and relationship building with all our existing and future customers!

Thank you again for your business,
Helmut

Tom Vradenburg & Carolyn Brown in Ottawa
Tom Vradenburg & Carolyn Brown in Ottawa
1 review Ottawa, ON
10/10

Installation of 10 windows

Extremely happy with the specification and installation, and the windows themselves. Everything fits tight, everything is straight and true. The crew were appreciative that we had done much of the prep work ourselves, which enabled them to finish about a day early. The crew also cleaned up pretty thoroughly, to their credit. Very pleasant people to deal with, and quality products. Looking forward to a comfortable winter!

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hello Carolyn & Tom,

Thank you very much for your great review!

Please don't hesitate to contact us, if there is anything else we can do for you.

Cheers!
Helmut

Cathy & Paul in Kanata
Cathy & Paul in Kanata
1 review Ottawa, ON
10/10

Door Replacement

An excellent experience from star to finnish. Michele was professional and had detailed knowledge about the product. She had insightful advice as to what would make the door installation look great.
The installers were friendly, meticulous and professional. They did a great job. We couldn't be more pleased with the finished look and the operation of the door. They cleaned everything up when they were done.
Couldn't be happier.

Approximate cost of services:
$2,700.00
Was this review helpful?
Company Response

Hello Cathy & Paul,

Thank you so much for your kind review!

It is always our goal to provide good advice to make your home as beautiful as possible.

Cheers!
Helmut

Ottawa w.
Ottawa w.
3 reviews Ottawa, ON
10/10

Front door, patio door, window

Quality products and excellent service. Installation was timely with very efficient and professional staff. Helmut was very helpful in helping with selecting a product that would not only meet our needs but would also work in the overall design and look.

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

Dear Ottawa D.,

Thank you for the nice review!

If we can't make it beautiful for our customers, we don't do it at all.

I'm happy that everything is to your complete satisfaction.

Cheers!

Dan & Wendy in Ottawa
Dan & Wendy in Ottawa
2 reviews Ottawa, ON
10/10

The silver lining

Following a home burglary our front door was boarded up and unusable. A week or two later we attended the Home Reno show in search of window and door companies and this is where we met Helmut and Michelle of Premier. What started as a door replacement grew to the door + 8 windows and it quickly became apparent that Premier was going to be the vendor to beat. We received 2 other quotes, one so low that we didn't even look at it, and the other was sort of comparable but only if we gave them the entire house to get the volume discount. Premier's pricing was equivalent to the other's "volume discount" but without the extortion factor of the added 10 windows.

Michelle and Helmut were great to work with, and I would say that we are particular and care about the details. Neither hesitated as we went back and forth while fine-tuning the order. Vlad and Mike, installers, worked long hard days. They were careful and respectful of our property.

In short, hire these folks and stop looking! We are now saving up to give the business of the remaining 10 windows to Premier next Summer

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Hi Dan & Wendy,
Thank you so much for the great review!

It has been a pleasure doing the work for you without putting any pressure on you.

We are looking forward doing the rest of your windows next year.

Cheers!
Helmut

Private User
Private User
Private User reviews Ottawa, ON
10/10

High quality products, great workmanship

I found out about Premier windows in the Jan home show. Once we've got procession of our new home, we invited them an another company to give us an estimate. At this point we know they are selling a product that is more superior than the other company and both are at the same price. When Helmut came in to do the first measurement estimate, he had already spotted a few problems that even the inspector missed (partly due to the previous owner put tons of plants and furniture near the bay windows). When Leo does the final measurement, he spotted even more problems --- however I have a contractor working with me so Leo had drawn a plan with my contractor on how to change the windows and the structure around it properly. It ended up took Leo and his crew (and 2 contractor from my side) good 4 days to get the job done. Even it should had been done on the 3rd day, Leo and his crew did not rush to do a so-so job, instead they take the time to make sure the job is done right and everything is cleaned up when they are gone. The final product was pretty awesome --- new windows that is blocking out a lot of noises and the temperature difference from the outside. Don't expect that there would be no temperature differences when the sun shine through the windows --- feels warm, but it no longer feels burning as it was with the old window without the film.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thank you very much for your great review!

We always give our best on every project.

Thank you.
Helmut

Inar
Inar
3 reviews Kinburn, ON
10/10

Windows and Door replacement

We had all our windows and doors replaced in our 36 year old house.
The crews were quick, professional, dog friendly and hardworking.
The finish on the windows that the crew did was great.
Milchelle the sales agent was amazing from start to finish, she was always available, answered all our questions and was overall quite awesome.
Helmut was professional and precise. Did a great job of measuring out the windows.

The products themselves are amazing. we have noticed a huge difference with noise transmission, keeping the house cool in the summer, and moving air through the house when open.

I love the casement latches, they are smooth and solid.

Thank you very much, we would recommend them to others, and already have.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Hello Inar,

Thank your for the fantastic review!

It's our team commitment that makes the difference.

Thank you.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Replaced windows and sliding doors

Great service from start to finish! Michelle was detailed in her explanation of the product and Vlad and his crew were professional and efficient during installation. Also, follow up concerns were addressed immediately. We are very happy with the results! Thanks so much!

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Hello "Private User",

Thank you for your very nice review!

It's not always going perfectly, but we always follow up with the corrective action to ensure our customer's complete satisfaction.

Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premier Windows & Doors

“Engineering excellence, built in Canada and Germany” We are proud to serve you in four languages: English, French, German & Russian Our specialty is, to supply home owners and contractors with precise solutions that are beautifully crafted, energy efficient and fit their budgets. Having been in the windows and doors ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Ottawa?