Hulk Exteriors Inc.

Roofing
Hamilton ON L8J 2Y3
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HomeStars
Roofing
Hulk Exteriors Inc.
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58%

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Reviews for Hulk Exteriors Inc.

Average customer rating:
9.7 10 (37 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
1/10

NOT impressed at all!!!

I contacted Hulk Exteriors to change my siding, eavestrough, fascia and downspouts within a very short timetable (late summer 2017) and they were very accommodating fitting me in. The initial quote was very reasonable, however my advice to everyone is before signing your contract, if you care about the materials used on your house, make sure you get to see exact samples of everything and that these details are in the contract. My downfall was I was not shown a sample of the quoted fascia, so when I discovered how flimsy it was on the 2nd day of installation, it cost me dearly to have what was already put up removed and replaced with something slightly better (which was the only other fascia available quickly, otherwise I would have insisted on the original one I asked for). I took full responsibility for that oversight, but in my defense I had verbally told (and emailed) Joe which specific fascia I wanted, on 3 different occasions! But I failed to get it noted in the contract and got something inferior, so hence my $3300 mistake (LIVE AND LEARN). The end result was ok, but the journey to complete this project left me very disappointed with this company and I would not use them again.

Update Jul-Dec 2018 – I noticed a few issues with Hulk’s job back in July of 2018 - the aluminum capping that they did around my car garage door started to buckle and that it was cut too short to fit under the weatherstripping, hence not being sealed from the elements. Also, the upper eavestrough on one side of the house is dipping in the middle. I emailed Joe immediately on July 25. He emailed me back on Jul 30 and asked me to send some pictures of the areas. I did that on Jul 31. Ever since then, I have not heard anything further from Joe, even after my many, many repeated attempts to call, email and text him over these last 4-1/2 months. I even resorted to emailing the President of the company (Lou) asking him to help me, but nothing, not even a courtesy call! Please be aware of this as these people do not seem to care about upholding the name of their company when after installation service is required. It wasn’t even 1 year since I reported the issue, so well within the warranty period. I will not be recommending them to any of my co-workers, friends or family. Instead I have told them to how this company does not give you any consideration after taking your money. I wasn’t asking them to fix a whole wall, just a few small issues and they would rather risk their reputation – wow!! Very unprofessional.

Approximate cost of services:
$16,600.00
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Company Response

For any readers, please bear with our bold and honest response.

Hi Rita,
Aluminum soffit panels are less than 3 mm thick, even the 4mm thick product we ended up using the second time would not solve your issue. When you and your Husband decided to hang 6 lb (pound) Pot-light canisters from the panel every 7 ft, instead of mounting them properly to the roofline, with a licensed electrician. It does not seem suitable or respectable on your behalf to say we offer cheap products. We offer the same industry standard products everyone in southern ontario use and do not take responsibility for tampering or un realistic expectations of the product.

We also did provide you the exact 4 panel soffit from royal building products as quoted.

As for the garage door, once the garage door was capped, and you had the garage door replaced, the garage door installer caused the aluminum to kink and buckle when screwing in his weather stripping, I believe after painting it. Also, as per our e-mail notes and conversation, we advised you to not caulk the areas of capping as they were weeper holes, which is causing your water trapping.

The eavestrough in your concern was unscrewed from the metal roofing company you hired months after we completed our job. After our site visit regarding your eaves, we noticed no issue, other than that it was removed by others so the metal roofers could place the starter strip. Even though nothing was wrong, tampering of our install by others voids any warranty. You were just worried they put it up wrong and tried making us responsible to settle your worry.

Good contractors that homeowners trust and hire are the professionals. When you go against professional advice they offer, it is unreasonable to think they should accept responsibility and any unrealistic expectations you may have dreamed up, as well as warranty work and product that yourself, and other contractors touch. We always worked hard to keep you happy and have in writing how happy you are with the work, ‘after your thorough inspection of the work’ before payment.

Because of your neuroticism, arrogance and stupidity, you damage our company image from future clients in private, on a public format. I wish there was a home stars where contractors could report homeowners like you to avoid them, because I would not recommend anyone to do anything for you.

For those reading, please understand the boldness of this reply, because it is always important to hire a contractor that you can trust, who is straight, honest and who will always tell you as it is. The client/ homeowner is not always right, and shame on you Rita.

Joe Di Leonardo- Vice-President of Hulk Exteriors –

Kelly Oliver-Bonnay in Grimsby
Kelly Oliver-Bonnay in Grimsby
1 review Lincoln, ON
9/10

Few bumps - excellent finish!

My husband and I wanted a local roofing company and found Joe and Hulk at a Home Show in Smithville. Joe was very prompt in coming to give us a detailed quote. He was also up front about the different types of shingles. We live right on the lake and needed a good quality shingle to withstand the weather. Joe was excellent in helping us pick a colour that best matched our home. We told Joe we needed to wait a bit to do our roof due to other committments. Joe said it was going to be a 3-4 day job. There was some delays due to weather which are understandable. Slight communication issues delayed it a further day which was very upsetting for me. Both Trevor and Joe were in contact with me and were very apologetic. Trevor and his crew showed up the next morning bright and early and worked tirelessly for 5 days. And it was a HOT 5 days! The crew was here promptly each morning and worked very hard. They added extra vents for us which was much appreciated. Our new roof looks amazing and we are very pleased with the colour choice! We would definitely (and have already) recommended Hulk. Thanks guys! You have a very hard job and we appreciate your dedication. I have attached a before, during and after pic.

Approximate cost of services:
$14,000.00
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Ross Clewer in Lindsay
Ross Clewer in Lindsay
1 review Grimsby, ON
10/10

Roofing on our three roofed split level home

We contacted Joe for an estimate. His price was absolutely unbelievable. His men showed up on the appointed day ( the first day of this season) and finished the job in one day WOW! His crew was totally professional and very careful to not cause any damage to our gardens and on top of all that we had no clean up to do afterwords. My only complaint is they are not given a 10 in the reviews........they are that good

Approximate cost of services:
$6,000.00
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jaftyco in Stoney Creek
jaftyco in Stoney Creek
1 review Hamilton, ON
10/10

Eavestrough

competitive quote for eaves trough replacement
work was completed in a timely fashion
site was cleaned up like they were never on site
guys were super friendly and enjoyed the work they did

Approximate cost of services:
$1,250.00
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Ginsing
Ginsing
1 review Lincoln, ON
10/10

Replaced roof shingles.

Courteous, fast, did a great job, entire roof stripped and reproofed in 2/3 of a day. Did the work on the date they advised. Cleaned everything up after the work was completed. Dropping bundles of shingles on roof knocked off the lens cover on my ceiling light which broke - they were very professional about it said they would replace the lens cover and did in a timely manner. All in all I am very pleased with the work that was done for me and I would recommend them if you need your roof redone.

Approximate cost of services:
$4,000.00
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jamesb1959 in Milton
jamesb1959 in Milton
1 review Burlington, ON
10/10

Windows & Doors

I had gotten a quote a few months back. Hulk has done other work on my home. I was happy that the owners did all the window and door installations themselves. They had in house crews for my roofing work, who did an awesome job a while back, but was happy Lou, Joe and a few other helpers were the ones not only quoting, but also installing my windows and doors. I had gotten painted outside frames, and they gave me the option of choosing between a few local window manufacturers. I notice the temperature stability in my home already after only 2 weeks from install. Thanks Joe, Lou & the hulk team. My house is now complete but I will recommend.

Approximate cost of services:
$19,000.00
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Marco
Marco
1 review Hamilton, ON
10/10

Vinyl Siding and Aluminum Work

Replaced siding on my home along with the aluminum. They were a great company to deal with and I am very happy with the work. In and out in about a week. Would recommend. Work was completed beginning of April.

Approximate cost of services:
$9,000.00
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Jeremy Easton  in Grimsby
Jeremy Easton in Grimsby
1 review Grimsby, ON
10/10

Roof and eaves

Needed the roof done asap. The weather wasn't helping but Joe and the crew did an outstanding job getting the job done in the short window we had. Excellent crew very professional, great job definitely hire them again!!

Approximate cost of services:
$7,500.00
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Jennifer Truax from Hamilton
Jennifer Truax from Hamilton
5 reviews Hamilton, ON
10/10

New roof

It was past time for a new roof, and we could not delay the inevitable any longer. I asked friends for recommendations, and Hulk came highly recommended. I called, and Joe showed a couple of days later with an estimate. Once we gave the okay, things began to roll. The team who did the work was very friendly, and when Santa came by to visit my daughter he too was impressed with the workers who were very polite. I would highly recommend Hulk to anyone looking to have work done on their homes.

Approximate cost of services:
$6,000.00
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Marie in Hamilton
Marie in Hamilton
1 review Cayuga, ON
10/10

Roofing

Joe came out and gave me an estimate for the roof. We booked with him and we are very happy with the job they did. Lou and his crew had the roof completed by the time I got home from work. The box was gone the next day and the area around my house was cleaned up very well. I highly recommend Hulk Exteriors!

Approximate cost of services:
$7,400.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hulk Exteriors Inc.

Family Owned & Operated for 20 Years! Providing Services in -Roofing -Siding -Eavestrough -Windows & Doors
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