ALL pictures were updated and were taken after their last visit.
We are still unhappy with the “finished’ product. The floor is the only repair that was completed successfully, and it was just laid over top of the original ripped one. At this time we have 3 different colours of grout in our shower, sloppy caulking, none mitered baseboard join and so much more. The owner of the company is aware and had asked us to say that he was trying to accommodate us but the co-owner would not.
The first day of the again spread out 2 month (with 5 days access while we were away) repair work the co-owner installed our sink in backwards. The plumber (not a licensed plumber) came the next day to re hook up the plumbing and had to change it all. It was not until the next day when we went to use the sink that we realized that it was in backwards. The co-owner was upset that we wanted it installed properly and asked us why we could not leave it backwards!!!
It does look a bit better than it did and the floor is fixed. But needless to say we have decided to cut our losses. Also we were told that the bathroom is completed to a professional level and they would not return. That is fine as we do not want them to return.
We were also told before they returned to do repair work that they had their Provincial Licensing to operate legally. As of Nov 10th 2015 they still do not according to Service Alberta. Case closed but not resolved to our satisfaction.
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