True Flame Gas Repair Services Ltd.

I was about to give up on finding someone who would help me fix the fireplace. I stumbled upon Jeff at True Flame. I was very pleased at how quickly he responded to my request and was on site to diagnose and fix the issue. The same day service was exceptional and unexpected. Extremely personable, professional person. Highly recommend using him.

So many companies just wanted to sell me a new fireplace for a few thousand dollars . They were not interested in fixing it as it is 26 years old. So happy I found Jeff. He was upfront about how the assessment would work . He was prompt and kept everything clean. He explained everything to me so I would understand what the issues were and had the fireplace up and running in no time. Excellent customer service. A man of integrity. Will definitely use him in the future.

We had an old Majestic gas insert fireplace with a pilot light that wouldn't stay lit. We've had problems before with this fireplace's pilot light and with the fireplace not lighting when turned on.

We called a few places and once they heard it was an old Majestic fireplace they weren't interested.

We called Jeff and he warned us it might need new expensive components. When he came over he spent quite a bit of time troubleshooting the issues and got the fireplace working. It's been a month and so far we've had no issues.

Thanks for the great work Jeff!

I have used this company before and had them connect my new gas stove. They were very professional and worked around my busy schedule.

My fireplace hadn' been used in years due to an ignition issue. Jeff worked wonders, quickly identifying the root cause and fixing it. He also conducted a thorough safety inspection and cleared years of dust. Efficient, knwoledgeable, and he left my fireplace in top condition. Highly recommend!

Jeff did a great job cleaning my fireplaces (20 and 10 years old) and troubleshooting one that had problems staying lit. He explained to me my options to get my units working well again. He was very thorough and ensured the workspace was left clean and proper.

He replaced a switch as well as a remote for the units and now Im ready for the winter season.

Jeff did a fabulous job cleaning our gas fireplace. He gave us several options related to our faulty switch and explained all thoroughly. Gave us advise on insulation and repainting ugly brass. He disabled our BBQ gas line that had been installed incorrectly by previous owner. Wish we had called him sooner! Fireplace is as good as new!

Jeff came out to our place, he arrived as scheduled and started the repair on our older gas fireplace ( the unit was cutting out and pilot light would go out). Jeff started by doing a thorough cleaning of the machine , he cleaned our air intake. Everything appears to be working well. He stated that if it cuts out again it likely needs a new pilot light assembly and he will come out and fix it, no service call fee, just the labour rate ( during the 30 day warranty period)

Thanks Jeff all went well.

Reached out to Jeff to look at our pool heater that had an issue starting.
He acknowledged the issue right away, repaired the heater at a good price and advised us of other concerns since our heater is 10 yrs old.

Highly recommend! A true professional and great customer service.

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There was a faint smell of gas odour in the pool shed, so I called Jeff at True Flame Gas Repair after reading many great reviews here & I'm glad I did! He promptly scheduled a service call, inspected and repaired the gas leak due to a loose pipe connection. He also serviced the pool heater and answered all of my questions. Very satisfied! Thank you!