True Flame Gas Repair Services Ltd.

Fireplaces
Mississauga ON L5N
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Fireplaces
True Flame Gas Repair Services Ltd.
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99%

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Reviews by rating (past 12 months)
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Reviews for True Flame Gas Repair Services Ltd.

Average customer rating:
10 10 (144 reviews)

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Fernando
Fernando
1 review Toronto, ON
10/10

GAS FIREPLACE REPAIR AND CLEANING

My fireplace went down after Christmas and I called another company first to come fix it and they were a no show.
Then I called True Flame Gas and was given a specific day and time Jeff would arrive and he did!
He cleaned out the fireplace and fixed it by replacing my safety sensor that failed. He had everything he needed as well as protected the floor where he worked.

Jeff was a professional from the moment I talked to him over the phone to the moment he stepped out of my house. I would definitely recommend him to someone who wants their fireplace repaired by someone they can trust.

Approximate cost of services:
$200.00
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Company Response

Thank you for reviewing my service Fernando! Was a pleasure meeting you and getting your fireplace back up and running.

Ali M.
Ali M.
1 review Toronto, ON
10/10

Old fireplace, renewed!!

Jeff came in and revived a gas fireplace that we thought that we had to get rid of! He was prompt and did the job quickly....thanks Jeff!!

Approximate cost of services:
$500.00
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Company Response

Thanks for the review! It was a pleasure. Hope you guys can now enjoy it again.

Rachel
Rachel
2 reviews Mississauga, ON
10/10

Gas fireplace cleaning

Jeff came to clean and inspect my fireplace. He was punctual, efficient, and pleasant. Will contact them again for next cleaning or any repairs needed.

Approximate cost of services:
$180.00
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Company Response

Thank you for the review Rachel! You were awesome yourself and your Christmas cookies were devoured by lunch time. :)

Peter B from Oakville
Peter B from Oakville
1 review Oakville, ON
10/10

Gas Fire Insert Repair

Happy with the work Jeff did. He came prepared with parts based on the info I had given him. Work was tidy, and he seemed very thorough. Everything has been working well since he left.

Approximate cost of services:
$500.00
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Company Response

Peter thanks for the review! Glad to get your gas log set up and running again. Hope to see you for a cleaning in a couple of years.

Stage
Stage
7 reviews Oakville, ON
10/10

Cleaning service for three fireplaces

We hired Jeff from True Flame Gas Repair Services to service our fireplaces. Jeff was great- very friendly, knowledgable, professional and tidy.
He did everything; cleaned the unit, checked parts, replaced parts that needed replacing and tested for carbon monoxide leak before leaving. We would highly recommend Jeff from True Flame to anyone requiring fireplace services. We are calling Jeff again next year to service our outdoor fireplace and our pool heater. Thanks Jeff!

Approximate cost of services:
$650.00
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Company Response

Thank you for the review! It was a pleasure working for someone so friendly and easy going as yourself. I will see you in the spring for that outdoor unit and pool heater. Once again thanks for taking the time to review!

Gary N.
Gary N.
1 review Brampton, ON
8/10

Natural Gas Fireplace

Jeff and his co-worker were professional, informative and understood
the installation procedures of my natural gas fireplace with diligence.

Approximate cost of services:
$4,500.00
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Company Response

Thanks for the kind words and review Gary! Wish I could of received 10/10 though! Enjoy the new fireplace and I'll see you in a couple years for maintenance! :)

CFld
CFld
1 review Oakville, ON
10/10

Fireplace repair and maintenance

Jeff was on time, courteous, professional, knowledgeable (he explained a lot about how the fireplace works and the options we had to proceed). His price we fair I think and he was completed within an hour. I think we will have him back in the future.

Approximate cost of services:
$248.00
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Company Response

Glad to read this review. Thanks for your time guys and I hope to see you in a few years for maintenance. Enjoy.

m.harrison5
m.harrison5
1 review Burlington, ON
10/10

Gas fireplace

Inspected unit Cleaned unit. Removed obstructions from gas line and replaced thermostat Also checked for any leaks.

Approximate cost of services:
$384.00
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Company Response

Thanks for the review! Tough night for your Habs though ? Was a pleasure working for you and talking hockey.

Sandy
Sandy
12 reviews Oakville, ON
10/10

Install a blower on our existing gas fireplace.

Jeff was great - punctual, honest, thorough and left the work area completely clean!
Thanks Jeff!

Approximate cost of services:
$600.00
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Company Response

Thanks for the review! You have pin pointed the top 4 goals I go out to achieve on every service call. Thank you so much.

K. E.
K. E.
1 review Mississauga, ON
10/10

Mercury Flame Upgrade to gas Fireplace and cleaning

Jeff was on time, professional, tidy and courteous. He explained the history and situation of the required change and also did a thorough cleaning of our gas fireplace. No concerns at all.

Approximate cost of services:
$850.00
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Company Response

Thanks for the review K. You were a pleasure to work for. Enjoy the working fireplace this winter!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True Flame Gas Repair Services Ltd.

At True Flame Gas Repair Services, we specialize in the repair and maintenance of gas-fired pool heaters & fireplaces.

We are committed to providing our customers the best value, knowledge & quality of service possible.

All of our service & repair work includes a detailed report on the safety and operation of the unit so you can rest at ease.

We are fully licensed & insured!

**Pool Heater Service / Repairs**

We service & repair all makes and models of gas pool heaters including the ones listed below.

We carry the most popular parts on our vehicle to provide the best service possible.


• Jandy • Laars • Hayward
• Raypak • Sta-Rite • Zodiac
• Pentair • MiniMax • Rheem

**Fireplace Service / Repair**

We service all makes and models of gas fireplaces including the ones listed below.
We also carry the most popular parts on our vehicle to provide the best service possible.

• ARCHGARD • CFM • CONTINENTAL • DROLET • DRU
• GSW • GTI • HEAT N GLO • HEATILATOR • HUNTER
• INSTAFLAME • KINGSMAN • LENNOX • MAJESTIC
• MONTIGO • NAPOLEON • PACIFIC ENERGY
• PETERSON • POLARIS • PORTLAND WILLAMETTE
• REGENCY • SECURITY • SELKIRK • TEMCO • VALOR
• VERMONT CASTING • WOLF STEEL

All service is done with a drop cloth in place and we leave our boots by the door during a fireplace service call.

We also back up all of our work preformed with a 30 day service call warranty.

CATEGORIES
Fireplaces
PRODUCTS
Pool heaters. gas fireplaces, gas line, kitchen ranges.
SERVICES
Gas fireplace & pool heater service, repair and installs.
BRANDS
Majestic. Valor, Vermont Casting, Insta Flame, Regency, Napoleon, Continental, Kingsman, Marquee, Town & Country, Heat N Glo, Heatilator, Peterson, Real-Fyre, ... and more.
SPECIALITIES
We repair/install gas fireplace and pool heaters.
WEBSITE
https://www.trueflamegas.com
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
2
RETURN POLICY
Warranty on all parts installed.
PAYMENT METHOD
Visa, Mastercard, AMEX, Cash, Cheque, ETransfer
LICENSES
G2 Gas License
MEMBERSHIPS
TSSA Registered Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day service warranty, 90 days on parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.