I was really pleased with Zion and his team. We met to discuss design and size of the new deck and Zion made excellent recommendations, given the constraints in my back garden.
My house is in the city of Toronto, I don't have a driveway and it's a flight of steps up from the road to the house and the only access to the back yard is via the alleyway between the houses. I had problems getting quotes from some companies because of this, but that was not a issue for Zion.
His communication and customer management skills are fantastic, and he does what he says he will do. There was transparency throughout the whole process, including when the person he had originally planned to build my deck broke their hand. He let me know that there was a problem, but that he would have plan by the end of the week and would let me know - and he did. Trevor and Nicole did a great job. The new deck is stylish (design and size recommended by Zion) and it is built to last. I am now thinking about rebuilding my front porch and will definitely give Zion a call about it.
- Approximate cost of services:
- $0.00