Dalmen Pro

Windows & Doors Installation & Service
Ottawa ON K2E 7J4
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Windows & Doors Installation & Service
Dalmen Pro
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94%

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Reviews for Dalmen Pro

Average customer rating:
9.7 10 (120 reviews)

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joe
joe
1 review Ottawa, ON
10/10

New windows

Windows & Doors Installation & Service review in Ottawa

Dalmens Igor’s replaced the windows in my home without any hiccups. My salesman Britt was knowledgeable and quick to help when needed. His name should have been Brett

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review.
Dalmen Pro

Private User
Private User
Private User reviews Ottawa, ON
10/10

Window Installation

Windows & Doors Installation & Service review in Ottawa

I recently had windows installed, and from the very beginning Dalmen Pro went above and beyond! Their customer service is excellent and and I would recommend their service to anyone looking for quality customer care, top notch products and professional workmanship!

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for your kind review! We look forward to working with you again in the future :)

Vivian in Ottawa
Vivian in Ottawa
1 review Ottawa, ON
6/10

Poor communication and service

Windows & Doors Installation & Service review in Ottawa

I got all my windows changed under Green On. Britt quoted us 6-8 weeks for windows to arrive, but they came 16 weeks later with zero communication about delay. We originally went with them because of timeframe. Installation was fine, they trampled on some stuff that broke (guess it's normal). No communication on how to pay, they sent no invoice, and left no paperwork/warranty. I had to request for everything. Also, 2 additional windows were supposed to be installed and no communication that it wasn't happening.

Review has 1 previous version
Approximate cost of services:
$12,000.00
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Company Response

We are sorry to hear that you are not 100% satisfied. Britt has been trying to contact you, however he has not had any luck with a call back. It appears your windows took 10 weeks from time of order, not 16 weeks. We apologize for the 2 week delay, however with GreenON I am sure you can understand that we are working as fast as we can. The installers had your invoice which they normally give to you after the final walk through however no one was present when they finished the work. The office typically sends out all paperwork when that happens, however you had contacted them before they were able to do so. As for the 2 additional windows, they were ordered a couple weeks after the original order therefore a delay is to be expected.
Britt would really like to discuss this all with you, if you would like to return his call or send him an email.

Thanks,
Dalmen Pro

Rasna A.
Rasna A.
2 reviews Ottawa, ON
10/10

Windows, patio doors

Windows & Doors Installation & Service review in Ottawa

I have now used services with Dalmen Pro thanks to Britt, for 7 homes so far and I am always very happy for the excellent service provided.
The product is high quality, price is fair and service is top notch! I wouldn't go anywhere else till Britt is with Dalmen Pro.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much Rasna, we enjoy working with you as well.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Windows

Windows & Doors Installation & Service review in Ottawa

We had 20 windows replaced in our home and are very satisfied . They suggested window configurations and installation styles to maximize the amount of glass in our windows. The cranks work easily and smoothly. We wanted wood sills rather than vinyl and they saw to it that the wood was knot free. The installation crew were amazing..worked hard, were respectful of our home, cleaned their mess and were done in three days.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for your great review! Please let us know if we can be of any assistance in the future :)

Hawkesbury
Hawkesbury
1 review Hawkesbury, ON
10/10

Windows replacement

Windows & Doors Installation & Service review in Hawkesbury

They replaced 4 windows, one very large one in the living room, one in a bedroom and 2 basement ones. My old windows were drafty and noisy. They did an awesome job with the installation. Would recommend then to anyone.

Approximate cost of services:
$4,450.00
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Company Response

Thank you for the kind words! Please let us know if we can help in the future.

julie..16
julie..16
1 review Ottawa, ON
10/10

Window replacement

Windows & Doors Installation & Service review in Ottawa

We received really good customer service with Dalmen Pro. From our initial call, to quotes, to the actual installation process - everything was amazing. Products were really well installed and we have had no issues. We will definitely recommend Dalmen Pro to family and friends. We will for sure be going back in the future!

Approximate cost of services:
$5,000.00
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Company Response

Thanks Julie!!

R. D.
R. D.
1 review Ottawa, ON
10/10

Window installation

Windows & Doors Installation & Service review in Ottawa

Great customer service! Sarah at reception was especially lovely. I would highly reccomend Dalmen Pro to any of my friends or family.

Approximate cost of services:
$6,000.00
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Company Response

Thank you!

delorme_natalie
delorme_natalie
2 reviews Ottawa, ON
10/10

Window replacement

Windows & Doors Installation & Service review in Ottawa

The team that installed the windows were professional and did a great job. Clean work and thorough work. The entire process of dealing with Dalmen has been top notch -from the estimate to the final work. Will definitely rehire for our next project.

Approximate cost of services:
$9,500.00
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Company Response

Thank you so much for the great feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dalmen Pro

DALMEN PRO IS YOUR OTTAWA WINDOWS & DOORS EXPERTS "BUILT FOR COMFORT, INSTALLED WITH CARE"

You can count on Dalmen Pro experts to securely install and seal your new windows. Not only are all our window products high-quality, but they are Energy Star rated.

With such a diverse variety of Door options for you to choose from, you’ll be sure to find one that suits your wants and needs. All our door products are energy efficient and are custom-built to fit your exact specifications.

Because our installation experts are SAWDAC certified, you can be sure that every installation and service we provide adheres to SAWDAC’s strict guidelines and code of ethics.

Doors and Windows aren’t products that you buy on a consistent basis. They are often a once-in-a-lifetime investment. Our windows and doors are backed by our comprehensive 20/20 warranty (20 years on Product and 20 years on Labour).

We service all of the Greater Ottawa-Gatineau region, including, but not limited to: Aylmer, Brockville, Calabogie, Carleton Place, Cornwall, Hull, Kanata, Orleans, Ottawa, Perth, Renfrew, Smiths Falls and Stittsville.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Exterior Doors And Windows
SERVICES
Supply or Supply and Installation
BRANDS
Dalmen Novatech Dorplex Mastergrain
STYLES
UNICA, GAMMA-All PVC or Hybrid, METRA (All Aluminum) Curtain Walls
WEBSITE
https://www.dalmenpro.com
YEAR ESTABLISHED
1973
NUMBER OF EMPLOYEES
45
RETURN POLICY
None
PAYMENT METHOD
Cash, Cheques, E-Transfer, VISA/Mastercard Credit or Debit, Financing Available
LICENSES
Fully Licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20/20 Product and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.