I booked with Jamie 2 weeks ago. I was quoted $240 for my couch . I sent him a video and he was to respond with a quote confirmation. He never did. The night before he was suppose to come out he texted me a new price with an increase of $100. I waited two weeks for the cleaning, only for him to change the price the night before . Bad business . I sent the video the same day I was quoted . That price should have been honoured .
- Approximate cost of services:
- $340.00
- Company Response
Hello Jamie from Sparkling clean here.
I never quoted you a price for $240, because when I asked how many seats your sectional included you didn't know.
You sent me a video of your couch, not right away/while we where talking, but later that evening (or the next day) -I did not view the video.
A week and a half go by and I'm getting my jobs organized for the next day and come across yours, It has no price.. so I look up you phone number and I see this video.
Its a white 8 seat sectional, with a chaise -so a 9 seater.
Like I explained to you, this couch has all the seat cushions and all the backrest cushions that come off, they have to be done by hand on all sides; additionally your sectional isn't up against the wall and the backside needs to be cleaned (because the movers got hard black scuffs on the white material)So I ask "did I give you a quote already" you said yes you did, but you forget what it was.
I said to do 16 or 17 cushions and all the frames by hand with a dry foam shampoo, by two employees would be $339.95 -and this would also include a disinfectant and deodorizing treatment as well.