Ecosparkle

Job well done. Will be using them ongoing. Cleaning was thorough and cleaners were very conscientious and pleasant. Happy to switch from previous cleaning service of 10 years.

9 out of 10 rating calculated as follows (please see legend below):
3 out of 3 stars for being on time (arrival and completion)
3 out of 3 stars for being on budget (as quoted on phone call)
2 out of 3 stars for quality of work/cleaning
1/1 bonus star for intangibles

Please note that I rarely give perfect 10/10 scores.

Category legend (for above):
1 out of 3 = acceptable
2 out of 3 = met expectations
3 out of 3 = exceeded expectations

Thank you Dora and Cami!

After 6 months at home with the family due to COVID, we hired EcoSparkle team to come help us get back our house. When you ask for a deep clean, you get it! Baseboards, trims and doors, behind couches, under the toaster oven and all! Thank you!

I had ecosparkle come to my new home, they were fast, efficient, kind and got the job done. They go above and beyond to ensure everything is clean. I will only have them come to my home as I 100 percent have my full trust in them.

Thank you so much for the great experience!

Ashley

The Crew arrived on time, were polite and did a fantastic job. I look forward to using Ecosparkle in the future.

Ontime, reliable and competitive price.
I would definitely recommend them to a friend!
They delivered What they promised!

Overall, I was satisfied with their service!

Eco sparkle did a great job within a few days of when we requested service.

My eavestrough and downspouts needed cleaning and unclogging. Not only was the job done in approx 1 hour, but I was texted a few photos of where a leak occured at a vent.

Great price on the service performed and very helpfull information on what the roof needs.

Windows cleaned inside and out, along with eavestroughs cleaned. They were punctual, personable and worked efficiently. They did a great job, will definitely have them back for a fall cleaning as well.

I hired Ecosparkle once in July 2020.

I found them on Homestars and opted to hire them as they were 40% less than another quote I received.

Csaba was quick to respond to my request and was able to accomdate the time I requested.

I live in a semi-detached house.

I was looking for a company to complete a move out/in clean, as our basement tenant was moving out and another was moving in. Additionally, I was also looking to have the main floor and upstairs cleaned (I had never had our house cleaned, so I thought this was a good time to try it out).

The 2 workers arrived on time and were polite. I asked if they wanted to go over everything and they said they would start at the top of the house first and work their way down. They did a good job on the upstairs and the main floor.

While they were cleaning the main floor, I asked them to get me (as I was working upstairs) so I could let them into the basement (separate entrance). They did not come and get me, but rather let themselves in to the basement when they were done.

When they were finished, I tipped them and they left.

After going down to the basement, it became clear very quickly that they did not perform what I would consider a thorough cleaning. There was dirt on the floor in the closet, the baseboards were not cleaned, some cupboards were not cleaned, the washer and dryer were not cleaned, the inside of the oven was not cleaned nor were behind the oven or fridge.

After I alerted Csaba to this, he asked if I told them the workers to do a move in/out clean. I said I did not. First, this was communicated to him in writing from the onset. Also, they opted to start at the top of the house, and did not come get me when they were ready to start the basement.

This was frustrating because 1) I had a new tenant moving in the next day, and 2) because I stayed up until 2am cleaning what was missed myself. While this next part is not Csabas fault, it happened to be my daughters birthday the day after the cleaning took place - and I missed wrapping presents/decoring the night before because I had to clean.

When I asked Csaba if anything could be done, he offered me a 7% discount.

I paid and opted to write this review.

Pros: Quick response, polite staff, work that was done was good.
Cons: Did not do what was requested, situation was not rectified.