Happy Feet Carpet

Floor Retailers
Burnaby BC V5J 3J1
Write a Review
Write a Review

Recommended Professionals

93%(109 reviews)
98%(552 reviews)
93%(109 reviews)
98%(552 reviews)
HomeStars
Floor Retailers
Happy Feet Carpet
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Happy Feet Carpet

Average customer rating:
2 10 (1 reviews)

Sort by

Michelle P from Vancouver
Michelle P from Vancouver
2 reviews Vancouver, BC

First Review

2/10

carpet

They have a good selection of carpet but they did not explain to me about seams. Companies need to educate their customers and set expectation. (that might have been the General Contractor responsibility). The end result in a 15' x 17' room they left me with an 11" x 21" patch in the corner with a bad seam. They came and redid the seams twice and both times they never showed after confirming schedule and had to reschedule and I lost time from work. After the second re-seaming I still said it was bad. I asked why they didn't just run a long piece. Their installer said that was a good question and probably was to save money. I said no one ever presented me with options and even though I never signed off the on the carpet installs and I asked them to replace the 21" section. I had a two year warranty on any work done yet I still had to pay to get it done properly. Not cool. The carpet looks good now but I had to pay twice and they never come up with a solution I did. Stay away.

Approximate cost of services:
$2,500.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Floor Retailers pros in Burnaby?