"Fernando Palacios", owner of "Feherrero; Where metal Comes Alive" was recommended by our friend to do our stair railing/hand railing. His gave us a quote, showed up on time, did amazing work and was very professional and pleasant. He is very artistic and listened to what we wanted and delivered exactly that! The only problem is....we have a small issue with an adjustment that needs to be made and also we want more work done by him on another set of stairs but have been unable to contact him. He is aware of the need for an adjustment and said he'd come fix it. That was in March of this year. I have left messages by text and voicemail and no word from him. So he fails bigtime, on customer service in that respect. It's such a shame because he's so very talented and his work is amazing.
- Approximate cost of services:
- $2,000.00