Eastporters Audio Video

Home Theater
Toronto ON M5B 2H5
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HomeStars  >  Heating & Air Conditioning in Toronto  >  Eastporters Audio Video  >  Sell used products as new...
Micheal
Micheal
13 reviews Milton, ON
0/10

Sell used products as new...

Updating my original review...

I recently ordered a row of 3 Valencia seats and couldn’t be more disappointed...

3 days after receiving the chairs one of my cats scratched one of the chairs... My cat is declawed so I found this to be a little odd...

I have had a number of pieces of leather furniture over the years and have never had a scratch.... It took just 3 days with Valencia seating. Their website claims the leather is durable however it’s anything but.

I’m also very disappointed because in further investigating I noticed a number of other imperfections in the leather, wear marks and dirt/dust under the cup holder and in the storage compartments. Eastporters assured me this unit was NEW when I ordered however I’m now convinced this was an open box product.

I reached out to Valencia to see if I could purchase a replacement cushion or leather for the damaged seat and was advised an entire seat would need to be purchased and they’re unable to ship parts.

Finally I reached back out to Eastporters to order a replacement chair and was advised the chair price mysteriously went up in price by 70%.

I would not recommend Valencia Theatre Seating and I no longer trust Eastporters.

There are other options in the GTA and I would highly recommend you shop around. Eastporters may provide the best price however you may end up getting used or open box products and terrible after sales service.

Approximate cost of services:
$3,300.00
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