I represent a condo board.
An owner from our complex contacted this company to diagnose a problem.
The end cost was $1160 + tax. This included a call out fee, drain snake, and a camera, all of which is unclear what costs what.
The owner is elderly and speaks english as a second language. The services rendered were not itemized and it is not clear what the actual call out fee is or what each of the services costed.
The toilet was removed, was snaked, and then a camera was run. The plumber identified the problem after the charge of $1160.
To my knowledge there was some blockage which was cleared by the snake. The plumber did run a camera, however, the images provided aren't clear and you can't really see what the issue is. This pipe was supposedly disconnected with the gap - this was not fixed.
The plumber did not replace the toilet and this was the end of the service.
I am of the opinion that the plumber took advantage of the situation and of the fact that the owner was elderly and did not speak english as a first langauge.
To add to this, when I contacted the company, George and Mark were both rude and argumentative, when I was trying to find out what exactly happened.
Long story short, Dont use them, unless you want to get ripped off. If you look at all their reviews, many are suspect as they are all from people from montanna in the US.
- Approximate cost of services:
- $1,160.00