Sun Cover Sun Shades

They did a good work within time line and budget. High quality material was used and allowed us to make our selection.

Had pull blinds installed in 750 sq ft condo. Installation was good and punctual. However, the blinds themselves have experienced errors in a relatively short period of time (i.e. less than 2 years). Installer came back to fix the first issue, but was surly about it. Ultimately, it was just a broken part due to cheap materials. Installer left the job partially unfinished. I've since had another issue. Despite dozens of emails, they've failed to come back and rectify either issue. I now have to try to complete the repairs on my own.

I moved into a 2,000 sq.ft. corner unit condo with a south/east exposure, shades were a necessity.

I called in a few firms, who sent someone to measure. Some firms gave me a quote on the spot after spending an hour or more to figure it out, and some got back to me with a quote. They were all quoting on much the same material and the same windows. The prices varied by as much as $1,000.

One of the firms I called in was Sun Cover Sun Shades. Andy arrived at precisely the appointed time, he went through our condo in no more than 20 minutes. He had the samples with him and gave me a firm quote on the spot. It was the lowest quote I received.

I hesitated because, as we all know, a bargain isn't always a bargain in the end. As well, he didn't have any samples of the finished product, which made me hesitate further. When I expressed my concern on placing an order for an 'unknown'. He offered to make up one shade for me and if I wasn't satisfied, then we would not do business.

Andy's installer, Elan, arrived within a few days with the sample finished product and installed the shade. It looked very good indeed, so I decided to go ahead with the order.

Again within a very short time, the entire order arrived. This was so muich quicker than any of the competing firms.

Elan works like magic. In no time he had all the units installed and they all fit perfectly. In a few days , I noticed that the grain on one of the shades was going in the wrong direction. I phoned Andy, who sent Elan to see what the problem was. Elan quickly agreed that there was indeed a problem and took the blind away for replacement. Within a few days, the replacement blind arrived and was installed, it was perfect. Now, that's good customer service!

If you are planning on installing shades, do call in a few firms, but among those, I would strongly recommend that you include, Sun Cover Sun Sun Shades. When it comes to product, price, promptness, installation, after- delivery service and of course customer service, I think you would have a difficult time doing better than this firm.