I had a set of basement windows installed over the summer by another company, this spring one of the windows leaked a ton of water into the basement and completely soaked the carpet in the guest bedroom. I called Bruce at Tip Top Exteriors and explained the bind I was in. Bruce came by right away and found the reason the window had leaked... the over-cut had not been sealed when the concrete was cut! Bruce sealed off the leak that day and the next day Brandon came by and re-finished the interior and exterior of both windows. The work was fantastic and quick, I am a very happy customer. I will be calling Tip Top Exteriors next time I need to get windows installed and would be happy to refer them to others. Thanks very much!
Brad Stone
- Approximate cost of services:
- $1,000.00
- Company Response
Thanks for the great review Brad! It is just sad how some companies will not come back to make things right.We at Tip Top Exteriors specialize in windows and doors. It comes second nature to know how to fix things right. The way we cut concrete for basement egress windows there is no over cuts in the corners. So there is no way for our to leak! We fix the over cut window quite a bit.
Yes we were very fast in responding to your situation because you were a referral. Our business is based on referrals and keeps the cost down because we have no need to advertise.
Thanks again for the work