I'm not sure when they opened, but this is a poor excuse for a duct cleaning business. I bought their group buy offer on Buytopia, $59 for a 15-register cleaning, with 10 DOLLARS per register afterwards. This is how this took place on a cold day in Feb. They called that they're nearby and to confirm the address which I did. They came 1 and a half hours later. The first thing one of their people, I believe the boss, did, was went through the whole house, without asking my partner and counted all the registers, to obviously see how much he can gouge us on top of the $59. My understanding was that if 15 registers are covered, then 15 will get cleaned. The offer was obviously not explained properly and misleading. After he proceeded that if he is not paid ahead of the service for the extra registers, plus a $10 fee because we were using a credit card, he won't do anything at all. Since only my partner and baby were home, she agreed, not understanding too much what the fuss was all about. They brought this big tube full of dirty snow on our white carpets without any covering or respect for a house. I forgot to say that on top of that, they smelled like B.O. It took them a whole 15 minutes to clean my ducts. In the past, a smaller 1200 sq ft home took around 2-3 hours and this house is 1305 sq ft. Either way, much too little time and nothing was done. After they left and my wife, who doesn't speak a lot of English, called me to tell me the carpets were wet and dirty, I called them to come and clean up. They basically said their work was done and that they're not coming back. I noticed they also sell their group buy on Groupon. Buyer beware!!!!
