Climate Experts Heating & Cooling Inc.

Robert took my call on Sat nite when I had no hot water. He arrived on Monday and re-set the temp gauge, All was perfect. Great service!

Robert came out on the coldest day of the year as our furnace was not working. He was able to fix it very quickly and he knew right away what the problem was. Great fast service. Will be calling Climate Experts again.

Always there when I need them and willing to teach an older lady how to change her humidifier pad with hands on demonstration. Thanks for all your help through all my troubles.

First Rate Company
Late last year, as part of our house renovation, we decided to replace our more than 30 years old furnace and air-conditioner. We short-listed a number of well-rated companies from Home Stars reviews, and started making calls. From the moment we contacted Climate Experts Heating and Cooling, we felt confident that we were in good hands. Beth, the office administrator, was extremely pleasant, efficient and thorough in walking us through the process. The companys technical representative, Robert, visited to evaluate our needs and offer us detailed information on the different units that would best suit our budget and the size of our house. He is very professional and highly knowledgeable. He also evaluated the structure of our house and explained clearly how the different connections inside and outside the house would be made, giving us great peace of mind of what to expect. Before he left, Robert made some very solid recommendations about our needs but left us completely open to our own decision of which HVAC units to install. All in all, we were very impressed with the efficiency of this company that helped us to make a very good choice of the HVAC brand we finally landed on. What really impresses us about Climate Experts is their accountability towards their clients. We installed our new units in the early fall and when the cold weather hit, Robert actually came to make sure that the furnace fired up smoothly and of course, it did. Recently, Robert came to make sure that our new air-conditioner turned on smoothly. We are very happy to have installed our HVAC units with Climate Experts. Their professional integrity, punctuality and line of communication are phenomenal. We installed our units during the pandemic and we noted with great appreciation that their staff took all necessary precautions related to Covid-19 so that we felt safe and comfortable. Special thanks to Beth and Robert for being always there for their clients. It is truly such a great pleasure talking and working with them. Wonderful and reliable company. We highly recommend this company to those looking for a good experience to install their HVAC system.
Raymond & Maggie

During this cold cold season I was one of those whose furnace stopped.
Within 3 hours of the call the technician was there to help. All was fixed in less than 30 minutes and he fixed an additional issue I was not aware of. I have been a customer for over 20 years.

We had a wonderful experience with Climate Experts. We hired them to replace our AC and to help solve a rather complex heating problem. Cody took the time to discuss various options with us. He was professional and overall cared about helping us solve our ongoing heating issues.
He presented us with a couple of options and let us decide what we wanted. Not once did we feel pressured to make any decisions. We have dealt with many heating and cooling companies during the years, but Cody/Robert were the first ones to quickly identify our problem. Not only was Robert extremely knowledgeable, but he was also always patient and pleasant with us. We cannot thank the team at Climate Experts enough We highly recommend contacting them for all your heating and cooling needs.

Cody was fantastic when it came time to install our system. Unfortunately, 2 years after installation we started having trouble with our system, the Lennox system kept displaying code 411. After having several different technicians come out to troubleshoot the problem, most of which were paid calls that results in not fixing the issue, I got one last person coming out. They charged me for a furnace maintenance which I request and said they wouldn't charge me for the troubleshooting of the error code 411. The error code came back and when I contacted the office the lady was rather rude telling me I should feel lucky since they didn't charge me. Then they said in order to troubleshoot further I would need to spend another $899+tax, but there wouldn't be any guarantees that the issue would be resolved. I had requested to speak with Cody (the owner) who was super nice before installation and even during the installation, but was told by the same office lady that Cody does not talk with customers since he has a staff that does that. Overall, pretty disappointed with the dealings I've had with this company post-installation.

We are thrilled with the professional, neat and compact work that Cody, Jason, Ryan and their helpers did on redoing our complete HVAC system. The first day they worked long hours to get our old furnace and shoddy ductwork replaced with the new furnace & ducts by the evening!! We were very impressed by their efficiency as a well-run team who also planned out the new ductwork to be as convenient as possible. It made a huge difference for finishing our basement properly with higher ceilings! On the third day, Jason again worked late to make sure everything was done: furnace, humidifier, HRV, AC, thermostats, gas lines and of course, basement ductwork. He then patiently took the time to show us how to manage the new wall thermostat and HRV controls. We would definitely recommend the excellent workmanship of Climate Experts!

Great team and amazing service. Our ancient furnace finally died and we contacted this team. Cody was professional and great to deal with, Kimberly was amazing, friendly and super for setting up appointments and billing and the installation folks were outstanding! They were patient at explaining everything and answering all of my questions, and had thoroughly top notch service. I would not hesitate to recommend them to anyone looking for any kind of HVAC needs. New furnace was installed and up and running in half a day and I couldn’t be happier. Follow up service to replace the HVAC vent cap was fast, friendly and extremely professional. If you're looking for service or installation of HVAC, I would not hesitate to strongly recommend this group.

The technicians arrived a few minutes early and got to work. A clean and professional job. They placed drop sheets to protect the carpet and cleaned up when they left. They made a few improvements such as raising the furnace up off the floor and adding another cold air return. They also recommended we run the fan more often. A great job!