Five weeks ago we contacted a highly rated Home Stars firm to help us with a mice issue in the attic. At the 4 week mark, the employee who came out for a follow up believed all was under control.
On the weekend we heard much louder noises coming from the attic and assumed it was a squirrel. Late on Saturday night we left a voicemail message with Gotcha Wildlife to request an assessment. Ken Gray amazingly returned our call the same night and scheduled an appointment for the following week.
He was prompt, knowledgable, experienced, thorough and polite. He identified the critter making the noise - it was a mouse. In hindsight, I wish we had hired Gotcha Wildlife from the beginning. Their fees were very reasonable and their guarantee double the length of the company we originally dealt with. I suspect we would have gotten more value and effort in the treatment process from Gotcha Wildlife than what we ended up receiving from our original hire.
In any event, we discovered a pest control company we can trust and if there is ever a need in the future, Gotcha Wildlife will be the first and only call we make. Thank you Ken.
- Approximate cost of services:
- $95.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Alex for the review. We are glad to hear we have gained your trust when it comes to dealing with your wildlife and pest problems. We strive to provide wildlife/pest control humane services and train excellent technicians for your total satisfactions. If you require any further assistance, do not hesitate to contact us. Gotcha Wildlife Team!