Hired them to fix a hole to prevent squirrels, they got in the next day
Squirrels were trying to get in to my attic, but hadn't yet, but we could hear them trying. Called these guys to fix the damage. They said they can cover it with a piece of flashing and show me a pic when done. After finishing they didn't take a pic but told me it was all good. THE NEXT DAY my neighbour saw a squirrel go into my attic where they had "repaired" it. After several week of phone tag, they finally showed up unannounced and when nobody was home. Left a quote in the mailbox for the same amount I payed the first time, and claimed it was a new hole. The picture shows that the repair did not fully cover the damage.
- Approximate cost of services:
- $360.00
- Company Response
We are sorry to hear about your negative experience with Gotcha Wildlife. It is unfortunate that there was not an opportunity for us to connect with you sooner as we did respond to you within 24hrs. We can only guarantee the work and materials we provide and if you choose not to take our recommendations for prevention measures we cannot guarantee an animal won't make new entry even in as little as hours from the initial service and this is why we may recommend additional prevention. Upon our return visit All of our work and material were in fact secured and the issue was a new entry not faulty work. We wish you all the best in the future and hope you may take any suggestions to prevent this issue from happening from again.