Big City Windows And Doors

Windows & Doors Installation & Service
Ottawa ON K1B 5N3
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Reviews for Big City Windows And Doors

Average customer rating:
9.6 10 (158 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

26 windows and 3 doors

We recently purchased a older home, Big City Windows helped us with redesigning the whole thing! They really go above and beyond for their clients we could not be happier with the results.

Our doors are showstoppers and the windows keep the house soo warm in the winter. We were hesitant about having them installed during the winter winter months but it was totally worth it- We were feeling the difference instantly!

We highly recommend Big City Windows for your next window project!

Approximate cost of services:
$47,000.00
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Company Response

Thank you for the recommendation and the 10 star review. We love taking on new projects. We're pleased to know that
you're already feeling the difference. Enjoy your new windows and doors.

Jacques in Russell
Jacques in Russell
1 review Chesterville, ON
8/10

Installed 4 windows

Did an awesome Job installing the windows. No major issues. The windows were Installed and ain a timely fashion..they cleaned up after themselves. This is the second time we have used this company.

Approximate cost of services:
$6,350.00
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Company Response

Thanks for the review Jacques. We're pleased to have worked with you again for your home project.

cindyldesormeaux
cindyldesormeaux
0 reviews Gatineau,
10/10

Bedroom windows

Very happy I was shown different windows styles. We went with the larger pane and smaller opening window. It's like looking through a clear opening. We have a big bushy backyard, so nice to see it so well. I actually had a couple deer come peek in...lol. all I could see were these big ears in the dark. Our windows are lower. Also went with vinyl frames...love them. There easy to wash and remove when painting around them.
The installers were also fantastic, they even re-adjusted our front door from last march 2023 without my asking.
Thank you very much.

Approximate cost of services:
$6,500.00
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Company Response

Thank you Cindy for such a lovely review. I will share this with our team. The installers always try to accommodate our customers. We greatly appreciate the 10 star review

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fourteen new windows changed in freezing weather

The company salesman was great rep. He provided all necessary information and facilitated us applying for the government-sponsored interest free loan.
Fourteen windows where quickly changed by competent, knowledgeable and courteous workers. They answered all of our questions and looked after any worries we might have had. The complicated metal sheet flashing of all the windows in our mansard-type roof was done very well. Everything looks great and the house already starting to feel warmer. No cold is felt on the hands when in contact with the vinyl of the windows and very little when on the triple pan glass. Thank you so much to all of the Big City Windows & Doors staff for a job well done.

Approximate cost of services:
$30,000.00
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Company Response

Thanks for submitting such a great review. We greatly appreciate you going out of your way to share your experience with others. We love hearing from our customers and share all the reviews with our team.

Wendy in Milton
Wendy in Milton
0 reviews Ottawa, ON
10/10

Windows

Vladomir installed6 new windows in a single day. He worked very hard and did a great job.

Approximate cost of services:
$10,000.00
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Company Response

Thanks for the 10 star review Wendy. Vladimir loves to exceed expectations. I will let him know that you mentioned him in your review.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Very happy with windows, front door and patio doors

We contacted Big City Windows & Doors to get a quote on a front door. We wanted our front door to open from the opposite side. While consulting with the sales person, we were told of government funding that was available. We decided to have several windows and our patio doors replaced as well. The whole process took took only a few months, the installation took only a few days with minimal disruptions. It is so quiet and warm in our house now! And everything is lovely.

Approximate cost of services:
$20,000.00
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Company Response

We're very pleased to know that everything was to your satisfaction. Thank you for the 10 star review.

Valerie in Ottawa
Valerie in Ottawa
0 reviews Ottawa, ON
10/10

Windows & doors

Weve had nothing but the absolute best service from Big City Windows. They redid all the windows and doors in our heritage house, and we werent easy clients! My dad was in the business for many years, so we had a detailed list of what we wanted and high expectations for how it was to be done Big City installed everything a month ago, and my dad is still singing their praises! Everyone who comes to the house, even strangers, remarks on how gorgeous our new front door is!

Heres everything I would have wanted to know when we were considering which company to work with:
1. We got three quotes and Big City gave us the best price
2. Trevor, our sales rep went, out of his way to make sure we got what we wanted the functionality, the finishes, the trim, everything! And when the factory suggested something different, to improve wear over time, he called to talk it through.
3. The greener homes rebates and loan program is confusing and tedious, but Trevor walked us through the whole process and took the stress out of it.
4. Sometimes things go wrong with old houses after taking out the old windows, the installers discovered that our brickwork was loose, and we needed lintels above our windows. They stabilized everything, Trevor put us in touch with a mason, and we were able to reschedule the installation for the following week.
5. Andryis team of installers were friendly, did really beautiful work on the finishes, and were really efficient they did 14 windows and three doors in just 4 days.
6. New doors and windows make a HUGE difference. The house looks so much better, its warmer inside, and we notice a lot less noise from the street. Trevor told us wed be surprised by what a difference it made, but honestly, were blown away and just thrilled with the improvements to our home.

Approximate cost of services:
$40,000.00
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Company Response

I can't begin to thank you enough Valerie for going out of your way to write such a remarkable, positive, detailed 10 star review. Big City Windows & Doors always aims to have everyone of our clients as happy as you are. We're very pleased to know how thrilled you are with all the improvements to your home.

A good experience!
A good experience!
0 reviews , ON
10/10

Window installation

I had a fantastic experience dealing with Big City Windows. Every interaction I had with the staff was a positive one. They were professional, helpful and guided me through the process of replacing my 130 year old windows. The new windows are beautiful and high quality. The time between the windows being finished and being installed was 3 days!
I highly recommend this company for all your window needs.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for the recommendation and taking the time to write a 10 star review. We greatly appreciate it.

Jack
Jack
0 reviews Cumberland, ON
10/10

Windows install

The hole process from the start has been great and the installation was exceptional,good work from Trevor the sales rep. and Chris with his install crew thanks.

Approximate cost of services:
$11,800.00
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Company Response

Thanks Jack for the 10 star review. I will let Trevor and Chris know that you took the time to include them in the review. It will make their day.

TabCassandra
TabCassandra
0 reviews Arnprior, ON
10/10

Patio door

The service was great. The gentlemen who installed my patio door were polite, they tidied after themselves, and they got the job done in a timely manner.
One of the items to go with the door was missing (child safety lock) and they fixed it right away, got it shipped same day and booked an appointment with me to get it installed right away. I ended up putting my name in a drag, and got 50 percent off the installation of my door and I couldn't be more satisfied with this company!!

Thank you!

Approximate cost of services:
$3,500.00
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Company Response

Thank you very much for the positive review. Our installers greatly appreciate you commenting about them. I will pass along the message.. We're pleased that everything got rectified in a timely manner. Congrats on receiving the 50% off the installation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Big City Windows And Doors

Why Big City Windows?

From the beginning to end Big City Windows and Doors Ottawa provides high performing windows and doors for home owners, renovators and builders through out Ottawa area. Our top qualified experienced staff will guide you through our easy step process to get your exact requirements and specifications for any and all windows and doors.

We guarantee each of our employees are committed to find what best suits you, your home and your budget. We can promise you that we have many options and stand behind our product a 100 percent.

All of our windows and doors at Big City Windows and Doors Ottawa have a warranty, giving all of our customers value, comfort and peace of mind. Big City Windows and Doors Ottawa stands for exceptional and reliable customer care, reasonable rates and producing the best possible design, options and products for you.

We invite you to call: 613.737.0077 or email: contact@bigcitywindows.com to Request FREE Estimate today or visit our showroom at 1417A Cyrville Rd., Ottawa, Ontario K1B 3L7

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, uPVC Windows, Awning Windows, Bay Windows, Bow Windows, Casement Windows, Slider Windows, Hung Windows, Egress Windows, Picture Windows, Aluminium Windows, Entry Doors, Patio Doors, Sliding Doors, French Doors, Storm Doors, Porch Enclosures, Steel Doors, Fiberglas Doors, Multipoint Locks, 2D Hinges, Wood Doors, Glass Units, Basement, Kitchen, Bathroom, Stretch Ceiling.
SERVICES
Windows and Doors Sales and Installations, Windows Replacement, Vinyl Windows, Green On Rebate, Renovation Services, Basement Renovation / Finishing / Remodeling, Kitchen Renovation / Remodeling, Bathroom Renovation / Remodeling, Hardwood Floors, Tiles, Laminate, Drywall and Taping, Painting.
BRANDS
Window City, Vinyl-Pro, York Aluminum, Novatech, Trimlite, Verre Select, Ocean View, Cobra Doors.
STYLES
Heritage Windows, Heritage Maximum Windows, Classic Windows, Casement Windows, Slider Windows, Awning Windows, Hung Windows, Fixed Windows, Bay Window, Bow Window, Sliding Doors, Porch Enclosures, Entry Doors,
SPECIALITIES
Windows, Doors, Stretch Ceilings, Renovations.
WEBSITE
https://www.bigcitywindows.com
YEAR ESTABLISHED
15
PAYMENT METHOD
Cash, Cheque, Credit Cards, Financing
LICENSES
Fully Licenced
MEMBERSHIPS
BBB, SAWDAC, Window Wise, Green On, Ottawa Chamber Of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
SAWDAC, Window Wise, Flexible Stone
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
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