Replacement of outdoor bib faucet
Initially a technician was to show up at 9 but there was a change in schedule and the dispatch from Mr Rooter called me and said they would send 'Jared' right away. He arrived shortly after neatly and professionally dressed, kind and approachable. He replaced my outdoor bib faucet in a few hours along with a new shut off valve-as mine had seized completely- as he had to leave briefly and get a missing part... but he was back after only 10 minutes.He completed an overall assessment of
my plumbing complete with pictures and what he recommended.
He also took the time to show me how to use my new shut off valve a couple of times...moreover the price he quoted initially did not change which was
important since this was an unplanned expense. I had some recent parging work done and was worried that it might get damaged by the old bib pipe being removed... Jared took care not to ruin or crack the stucco on the parging and even added a cover plate around the pipe so it wouldn't look unsightly. Would use them again
- Approximate cost of services:
- $300.00
- Company Response
Hello Shreeya, thank you for taking the time to share your positive experience with our technician Jared and Mr Rooter. We recognize that exceptional plumbing is about more than fixing your plumbing concern; it's about assuring that you hired the right company from the time we answer your call. Thank you Shreeya for taking the time to leave a review! Please give us a call when you have any future plumbing needs.