Fix shower faucet leaking and solve of bad smell washroom problim
I discovered Mr. Rooter through HomeStars, I called on Mon. 22 Nov they send me the second day Andrew, he was very organized and wearing the mask all the time and clean
first I show him the shower leaking and he recommended install of new shower cartige, but they have to order it if they can find it.
Then I directed him to the powder room and explain about bad smell, imeditly he knew the reason and replace a new wax gasket of the toilet, I was so happy for fixing this problem of the bad smell.
Then i wait 2 days to update me about the shower cartige, but no one call me.
then I call them on Thursday to ask about the cartige, they say they will ask and let me know. I wait till Monday and call again, they say Andrew not in today, they will let him know tomorrow ( Tuseday), then i called them again on Tusday @10:30 ask them if they order the cartige, they say they will transfer my message to Andrew, after 5 min Andrew call me he say we couldn't find your shower model cartige.
My point spending 1 week without updating me is waste of my time.
there price are a little bit high but worth it .
I recommend this company they are very good
- Approximate cost of services:
- $440.00
- Company Response
Hello Fatin, thank you for taking the time to share your positive experience with our technician Andrew and Mr. Rooter Plumbing of Mississauga ON. At Mr. Rooter Plumbing of Mississauga we always make our best effort to understand and appreciate the customer's needs in every situation. Thank you Fatin for choosing Mr.Rooter Plumbing of Mississauga and have a great day!