Stay far away from this company! John and his team installed an irrigation system at my previous home in Ajax in 2012. The contract included two free openings and two free closings. Within one year I moved one city east (from Ajax to Whitby). The owner told me that he would honour the openings and closings at my Whitby home. He came out to Whitby in the summer of 2013 to show me how to use my new system. I was provided correspondence in the fall of 2013 advising that my irrigation system will be closed for the winter. I took the necessary steps to get ready for my system to be closed (turned off the water valve). I received correspondence in the Spring of 2014 advising that I should turn my water back on since the company would be in my area soon to open and test my system. I did this promptly only to find out a little later that my system was never even closed for the winter!!! Pipes had burst and excessive damage was caused. I contacted the owner to find out why this had happened and he replied that he doesn't come out to my area (Whitby) since it is too far for him and that I should find someone local to maintain my system. I was beyond shocked and angry! He never even offered to fix the damage that his actions had caused. It was a terrible winter and I am still dealing with the repercussions.
- Approximate cost of services:
- $2,500.00