R Doors & Windows Ltd

In Sept. 2013 18 windows were ordered through R Doors's owner, Rafal, dealer for the manufacturer while the entrance doors were ordered in November, In Nov. 17 windows were installed + an understanding that a temporary window would be used to replace the missing one, It took 6 months to finally get a privacy glass in one window, 8 months later I still have a temporary window and the entrance doors for which I paid $4,500 are nowhere in sight. Rafal is still blaming the manufacturer while I have received confirmation no order has ever been submitted by the dealer..