TERRIBLE SERVICE! Stay away from this company! My house was cleaned my the owner Alisona her sister! So imagine my shock after the owner did this to my house! Booked them for Saturday because I am expected to give birth in a week and they never showed up! Never apologized, just booked me for Sunday, when they showed up 15 mins late! Quoted me for 2 people 180$, 4.5 hours, called after 3 hours and said time is up and amount ended up costing 240$ and they only finished half of the house before leaving! My house is filthy, the kitchen floors were never washed or vacuumed, the downstairs looks as filthy as it was before! I cannot believe they did this knowing i am expecting a baby next week! I am so disappointed they still run a business and are able to treat people this way! Before they left they said that only the blinds and the fridge door were not wiped but everything else is clean! This is my first time with this company and i will spend all my energy leaving reviews and pictures that i took just to make people aware of this terrible service! I took so many pictures of the mess they left in my house! I am still shocked! Now 39 weeks pregnant, me and my husband are cleaning after the cleaning company!
- Approximate cost of services:
- $240.00
- Company Response
Hi Ada,
Thank you for your feedback, it's important for us to know why you are unhappy. As well to ensure further success of our company we will offer better estimated times for cleaning, for future customers. Thank you again for your comments, we do appreciate that we can't please everyone - and try to make sure you are happy before we leave your home - but we also do not tolerate any verbal abuse so I am sorry we had to leave and couldn't get your floors done for you.