Avenue Road Masonry

After several years of looking at deteriorating bricks on my chimneys, decided to deal with the problem. Called 4 companies for quotes and decided with Avenue Road Masonry. Chris P. came quickly, and was the only one who actually went up on the roof to assess the situation and take photos. The work was scheduled quickly and his crew arrived and worked for 1 1/2 days until the work was completed. His workers worked very hard and diligently. They cleaned up and left everything the way it was when the project was started. Photos were taken and shown to me when they were finished. I have no hesitation in recommending this company. At this moment, I have hired them for another masonry job.

I was pleased with the pleasant professionalism of everyone from the lady who made the appointment, Chris,the estimator to Kevin and Sean who did the work. Kevin and Sean worked carefully and efficiently. When they finished they came in to get me to examine what they had done. My elderly neighbour noticed that they were from Avenue Road, the roofing company which had replaced her roof and eavestroughs, and had told them that she was having trouble with her eavestrough. They were happy to help her by caulking the trouble spot.

It would be difficult to say enough good things about this company. We initially booked Avenue Road Masonry to pour a new concrete walkway leading from our house to the sidewalk, but then were seduced by a lower price from another company and cancelled our contract. Our foolish decision was accepted without comment and without penalty. Perhaps fittingly our “lower-priced” company botched the job beyond words. Their work was so bad that we asked them to stop and remove all the concrete already poured before it even had time to cure and were left with nothing but a gapping trench. To add to this other company’s incompetence, they were also dismissive, patronizing and crude. With nothing to lose we decided to call Avenue Road Masonry to see if they might still be available to do the job properly. What we deserved and rightfully expected was a “Told you so” or “Sorry, but we are booked”. What we got instead was the utmost in professionalism, understanding and a job well done. Realizing that the existing situation was both an eye-sore and a safety hazard Chris at Avenue Road Masonry even rearranged the company’s work schedule so that the work would get done before his crew went on holiday. But our experience with Avenue Road Masonry does not end here. When the walkway developed a fracture over the winter, Avenue Road Masonry came back and re-poured the cracked sections at their own expense. This is one amazing company and one that we have absolutely no hesitation in recommending to one and all.
Thank you Chris and thank you Avenue Road Masonry for your outstanding work.

I am extremely impressed with the professionalism of this Company from the initial quote through to completion of the work and cleanup afterwards. Chris provided a detailed quote which was completely in line with other quotes that we received.
The employees (Chris and Kevin) were very thorough and courteous, their work was excellent, and the site was thoroughly cleaned before they left. I have no reservations about recommending Avenue Road Masonry for anyone's needs. They are among the best contractors, service providers that we have ever encountered.

Robert and his team just completed waterproofing the basement of my house. It was a pleasure working with them. I appreciated their professional approach. Robert explained the job clearly at the beginning and during the process. They completed the work in a meticulous and timely manner. They cleaned up afterwards and ensured I was satisfied with their work. I would highly recommend them.

Had cracks in a few bricks and needed some parging repaired.

Chris came and gave me an estimate and told me my options to repair the bricks which are a non-standard size and texture and thus unable to match seamlessly.

The team came the next week and did the work efficiently and meticulously, including the clean-up and a review of the work to ensure my satisfaction. The crew was personable and professional and the met all my expectations.

Highly recommend.

Chris and his crew were very professional . Did the job that they said they would do and in the time frame as well . They even stayed late on a friday .. Unheard off in the construction industry.. Left the job site like they found it ... Would highly recommend .. They did an excellent job ..

Chris, Sean and Kevin came over and did a great job. Explained all the options and gave their professional advice when we ran into a snag. Fixed the problem with the column and charged very fairly. The only problem is that they were too good looking for my liking;)

Chris and his crew were fantastic! The result turned out perfect. Couldn't be happier. In a day all was repaired in a clean and orderly fashion. Wouldn't hesitate to recommend. Thought it would cost a lot more than it did, thanks for your hard work!

Avenue Road impressed me from the first with the most careful quote; Chris climbed right on the roof to see first hand what work was needed. Right-sizing the job meant we could do more of the projects we wanted for the same money. The results are good as new. Very satisfied.