Avenue Road Masonry

Chris came to have a look at my house and quoted me $3K for tuckpointing work based on scanning the wall at eye level. The workers came and did the entire job in 2 hours with little to no work done at eye level. After I raised questions that $3K for 2 hours of work seemed excessive based on his eye-level estimation, Chris lowered the cost to $2K. That was fair and I appreciate that. However, I had to mark off areas at eye level the workers missed and when they claimed they double checked the entire wall, I challenged this and the workers admitted they did not check the wall and had to return to do so. I still don't understand how I was quoted for a job based on an estimation at eye-level but when the time came for the work to be completed I was told there was nothing that needed to be done there. Even $2K for this work (2 hours) seems very expensive to me, not to mention that the workers were dishonest about double checking the wall. Based on this experience, I cannot recommend the company.

We have used Avenue Road Roofing in the past and were very pleased with their work. Recently we had a water problem in our finished basement. We were extremely pleased with the work of Avenue Road Masonry on this project. We greatly appreciated that they scheduled our job quickly so it would be completed before our new tenants moved in at the end of the month. Robert kept us informed at all points during the work. The crew was very pleasant, very careful to protect the garden, and did an excellent job of the cleanup.

Impeccable work and impeccable customer service! We've dealt with a lot of companies and individuals while making our way through all the work needed on our home and we know that this is an extremely rare combination. Avenue Road Masonry gets our highest recommendation! Robert G.was a pleasure to deal with, and he went way above and beyond to deliver. Our 100+ year old home needed some tuckpointing very high up on the house and Robert painstakingly filled every gap with custom-mixed mortar so the repairs are not even visible. The quote was fair, scheduling was convenient, the work was fantastic, the whole process was totally smooth and Robert's expertise, pride of craftsmanship and dedication were evident every step of the way. He was even gracious enough to teach us all about masonry and concrete work, fill some gaps between concrete blocks in a storage area on the other side of the house, and leave us with supplies to address any further issues with the concrete blocks.

The service was impeccable:
- They called back when they said they would.
- They showed up on time to give us a quote.
- They showed up at the stated time to do the
work.
- The workers were very knowledgeable and professional.
A to Robert Grantham for following up with us throughout both jobs.

Avenue Road Masonry rebuilt our chimney this summer. They came out to our house and provided a very good quote - other companies we spoke with either provided a quote based on Google Street images or not at all. The competing quotes we received were significantly higher than Avenue Road's (which made me think they didn't really want the job).

The job itself was impeccable and done in a day. Avenue Road cleaned up before they left. I highly recommend them for chimney work.

I had Chris come and give me a quote to shorten my chimney and cap it off, fix my garage pillar and repair some of the cracks of the outside walls of the house. His price was reasonable. His men came, did the work and cleaned up after themselves. There was a small area missed and they promptly return to fix it. I am very happy with the work done and would hightly recommend Avenue Road Masonry to anyone.

These jobs were quoted by Chris and were reasonable compared to other companies. Jobs were completed quickly and neatly. Both Chris and Robert were in charge of the site work and were very polite and helpful. Would highly recommend Avenue Road Masonry for masonry work around the house.

Bob in Thornhill

I contacted 7 well reviewed companies on Homestars over the last 3 years to do this project for me, with varying degrees of responsiveness and interest from these companies. It took this long because no one wanted to come out, or offer a fair price for the work. After almost giving up hope, I reached out to Chris P from Avenue Road Masonry. He returned my call the same day and arranged to come out to meet me a couple of days later. I found him to be very knowledgeable, honest, open, and fair with his pricing.

For the project itself, I dealt with Robert, Chris and Max. They worked diligently and took great care in doing a fantastic job. Robert made sure I was happy with how work was progressing, and Chris and Max treated my home as if it were there own. Very friendly and personable people, and the bottom line is that they did a fantastic job! I am very happy with the results and how it turned out.

Avenue Road Masonry was professional and efficient from the get go!! They took the time to come out and asses the job, and then complete the work in a timely manor. They we're easy and pleasant to deal with and their trade knowledge was greatly appreciated!!
Thanks again Avenue Road Mansonry!!
Kim

I had my roof reshingled and some masonry work done last year including rebuilding a chimney. I recently had a loose chimney cap from a recent storm. I called Ave Rd Masonry and they repaired it immediately at no cost even though this was not the chimney they had repaired. Thank you so much!