Extruded Concrete Borders Around Garden Beds
Had this company extrude 85 feet of concrete borders around my flower beds. Within only a few months thirteen cracks appeared in different areas of the curbing. Only two cracks are within the cut expansion joints designed to accommodate cracks. Called the company back and found they were no longer in business as were the other two Curb-Ease franchisees in Ontario. Wonder why? When I contacted the franchisor, I was originally promised satisfaction once they were able to sell other franchises in Ontario. After one year still no franchises sold in Ontario (wonder why?) and franchisor was not responding to numerous telephone calls and emails. In frustration I filed a statement of claim in Ontario Small Claims Court. At the settlement conference the franchisor insisted that cracking is not covered under warranty (i.e. There is no warranty for this product.). After 90 minutes of pleading before a judge, the franchisor insisted he had no liability and offered me $350 for settlement of the claim. If you have these extruded curbs installed on your property enjoy them ASAP because based upon my experience they will crack and the company will not warranty cracks.
- Approximate cost of services:
- $1,000.00